Swarm II Reviews

Swarm II Reviews

Published by on 2026-01-13

🏷️ About: The Turtle Beach Swarm II app is designed for the latest generation of our award winning gaming headsets which bring premium audio quality, exceptional chat clarity and unmatched comfort to your gaming multiverse. Swarm II keeps you up-to-date with the latest product firmware and allows you to customize audio & microphone settings, design custom EQs, and more.


       


Is Swarm II Safe to Use?

We Investigate the app owner's website (Turtlebeach.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
90.7%

😎 Positive experience
9.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 11,573 combined software reviews.

Is Swarm II Safe?
Swarm II does not appear safe based on available data.
9.3/100

  Safety Analysis »»

Is Swarm II Legit?
Swarm II does not appear legitimate based on our analysis.
9.3/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Update broke this headset

Recent update resulted in the mic and audio controls to no longer work correctly. Have attempted to restore and reinstall as well as workarounds, all with no resolution. The headset worked fine until the most recent update a few days ago.

Sound quality is okay mic quality is trash

Headset would not work. I was forced to update before being able to use it and then ever since this last update if I adjust the volume, it goes all the way to zero no matter what and doesn’t turn back up unless I go back into the Xbox settings while playing a game to adjust it, not acceptable! Now the mic only works when it wants to. I’ll never buy one of your products again waste of $99. Do not recommend.

App won’t sync to iPhone 15

I’ve been trying for 3 days to sync phone to app and doesn’t want to connect. My phone connects to the headset but apparently it’s not able to do both! Save your money and purchase a better headset, also TB self help doesn’t have info for this headset set seeming as it’s new! A complete waste of money and energy…

The app

The headset itself works really well, but SwarmII itself is bad it constantly gets stuck in a update loop where it says a mandatory update is required but once updated it happens again and does it continuously

Kinda junk

These things are kinda junk. You have to have an app on your phone. It tries to connect to other systems in the house even though the usb adapter is plugged into your Xbox. The sound adjusts itself constantly for whatever reason whether you adjust it or not. $84 for a $25 headset. It has “superhuman hearing” setting that sounds like absolute dog doo doo. Don’t even bother using it.

3.5 stars

Just the connection isn’t as stable as I’d like it to be between SwarmII and the headset. Sometimes it doesn’t register when I put the volume up or the superhuman hearing on or off. Also, can’t adjust game/volume chat sometimes

No Custom EQ or button remap (600 gen 3)

I did it on pc and both were present but on mobile there are only presets. Button remaps are not there either. The other problem is that sometimes the voice chat customization is blocked because it says that the 2.4ghz receiver has to be on Xbox mode. When I check the dongle it is switched to the Xbox mode.

Great Headset

I love the headset and the features it has. Wireless makes things so much easier. I love that I can use my phone to see what settings I have rather than trying to guess. I can’t hear any outside noise when I wear them either. The only problem I have is that the sound control is on the back and when I sit back it changes the sound and makes a beeping sound. Otherwise, all around good headphones for gaming.

Setting

The settings do not stay after you set them

Innovation

Maybe it’s the headset I bought. I have the 600 turtle beaches. It has Problems connecting to my headset in game. Sometimes I can’t turn game chat down I love the idea of SwarmII super cool when it works! Give SwarmII some time

Mute

The only thing I don’t like is the fact I gotta go to SwarmII to use my earphones——meaning to use my microphone I gotta go on SwarmII to hit u mute each time I wanna play my game online. Other than that I would give it a 5 star.

App Works for what you need it to do 5 Stars

Only reason star gets removed is I have to skip welcome/get started screen every time. Also s/n isnt listed in app and not on device visibly only on the box it came in. If they update app 5 stars automatically and will update review!!

Light Work

SwarmII is amazing, very easy to use and connect with your device. You can do everything from adjusting the sound to your headphones to checking your battery life to your headphones. You need this update for updates. Update is smooth highly recommended.

Perfect for a Xbox headset

Easy set up and quick connection and simple user interface love SwarmII for my headset

macOS Support

Since Turtle Beach does not have software for macOS that supports the Stealth 600 Gen 3, I installed this “iPad” app on my Mac and the translation layer worked flawlessly. Even recognized the USB dongle plugged into my Mac and allowed me to update the firmware on the headset.

Good

Great product, SO FAR! The headset don’t feel cheaply made. This was my last chance to give turtle beach a shot

Gaming sound

Amazing in game sound. Top quality product. SwarmII is nice to have the ability to tune headset and not take them off your head.

Swarm

It fixed my head set I thought they were broke but they weren’t great app

Please help

My headset volume is low and it doesn’t go up at all, ever since I updated SwarmII with the headset I’ve had to manually raise up the volume for my headset on my controller but the moment I touch the wheel it goes back to low volume

5 stars

Really easy to use and fast connection to headset



Is Swarm II Safe? 🙏

Swarm II does not appear safe based on available data. JustUseApp Safety Score for Swarm II is 9.3/100.
This assessment is based on our NLP analysis of 11,573 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

87.8% of users say app is safe 👍
87.8%

9.4% of users have some concerns ⚠️
9.4%

2.8% of users say app is risky 🚨
2.8%


Is Swarm II Legit? 💯

Swarm II does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Swarm II is 9.3/100 .
This conclusion is based on analysis of 11,573 user reviews.

🔏 Privacy & Data Safety

Swarm II collected the following data from you:

  • Data Not Linked to You:
    • Diagnostics



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Features

The Turtle Beach Swarm II app is designed for the latest generation of our award winning gaming headsets which bring premium audio quality, exceptional chat clarity and unmatched comfort to your gaming multiverse.

Swarm II keeps you up-to-date with the latest product firmware and allows you to customize audio & microphone settings, design custom EQs, and more.

  Contact Support
Developer:
Turtle Beach, Inc.

Contact e-Mail:

Website: