Contact ValleyStar Credit Union Support
Company Name: Martinsville Dupont Credit Union
About: ***New App As of October 2, 2023***
ValleyStar Credit Union Mobile Banking
Welcome to the future of banking convenience and personalized financial
empowerment! For over half a century, ValleyStar Credit Union has been a trusted
partner for families and businesses across Virginia. Now, we're excited to bring
you a cutting-edge mobile banking app that goes beyond numbers and transactions,
focusing on what truly matters to you.
ValleyStar Credit Union Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Martinsville Dupont Credit Union
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ValleyStar Credit Union Website
Privacy Policy: https://www.valleystar.org/online-privacy-policy/
Developer: ValleyStar Credit Union
Can I trust ValleyStar Credit Union app?
Protect your data and wallet. We investigate the developer's website (Valleystar.org), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
I have been a member for years and it has turned into a nightmare. I can never get on the online banking to pay my credit card as there is always a problem. I have been on the phone for almost 3 hours this morning trying to make a payment online without success. I have been in a hellish vicious circle from one phone number and person to another. I have sent my last two payments by mail and the last one is lost in mail or lost at their company. Now I have to pay a stop payment fee and issue another check because I simply have no other means to get them a payment. It's horrible. I will not use my card again. It will be closed
Is this an upgrade?
by 66ydnar
So many functions and so much functionality that were available before are no longer available! Text alerts are useless. Transfers to outside institutions now cost money. Only primary account holder on joint accounts has access to bill pay. What’s with the splash for “A new look for a new era of technology, innovations, and services.” This upgrade is a joke! Should score less than one star!
PLEASE HELP
by CraziiBilbo
Ever since you changed your online banking I can’t add an external account to add money from to pay my auto loan.
I’m completely locked out from paying my auto loan and the robot on the phone keeps hanging up on me and sending me back to the main menu. **NO ONE EVER ANSWERS THE PHONE**
I’m currently lawyering up so if I get repoed because of you I’m suing you for everything you have. Jerks!
Newer isn’t better
by Lucy.1990
First time on the new app trying to deposit a check. Repeated Internal Error which I suspect is related to the fact that it doesn’t like the check images. I retook them several times with no luck.
Have a Problem with ValleyStar Credit Union? Report Issue
Why should I report an Issue with ValleyStar Credit Union?
- Pulling issues faced by users like you is a good way to draw attention of ValleyStar Credit Union to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ValleyStar Credit Union customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ValleyStar Credit Union.
