RH Status

Last Updated on 2024-06-27 by ReverseGroup Sia

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Common RH Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RH app on iOS and Android devices. Solve all RH app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RH iPhone Issues and Solutions

RH iOS app crashes, not working, errors
RH iOS app network issues
RH on iOS has black/white screen

RH Android App Issues and Solutions

RH has errors/crashing/not working
RH server network connectivity issues
RH has black screen

RH iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RH app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RH app crashes or not working on Iphone (iOS):

Close and restart the RH app on iPhone
Update RH app to the Latest Version for iOS
Uninstall and reinstall RH iPhone app
Update your iPhone to the latest iOS version

Fix RH on iPhone unable to connect to server/internet connection issues::

To resolve RH network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RH black/white screen (blank screen) on iPhone:

Follow the RH iOS app troubleshooting guide Here →

RH Android App Issues and Solutions

Fix RH not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RH app issues:

Force Stop the RH App
1. On android, goto "Settings" » click RH app. » click "Force Stop".

Update RH to the latest version on PlayStore

Clear RH App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RH app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RH.

Fix RH unable to contact server/ RH internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RH » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RH » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RH on android.

Solve RH black/white screens issue on Android:

Follow the RH android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ReverseGroup Sia, developers of RH.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit RH Website

Privacy Policy: https://eu.reverse.health/privacy

Developer: ReverseGroup

About this app

Reverse Health provides you with a plan and tools to help you reach your goal weight, based on your dietary preferences and unique stage of life you're in. Then this flexible and easy-to-follow program with real, delicious food that will help you lose your weight for good. Our program and coaches have been featured in Forbes, The Guardian, Sky Sports, MarketWatch, Digital Journal, The Daily Mirror and Televisa Networks. If you're done with feeling guilty about eating 'forbidden' foods… (spoiler: your favorite foods and drinks ARE allowed on this plan - in moderation! Many of our members report an average weight loss of 15-25 lbs and improved menopause symptoms within 12 weeks. Our coaches and incredibly supportive members' group help you stay accountable and motivated along the way. Sign up today and join over 200,000 Reverse Health members on their journey toward the best version of themselves yet. RH is only accessible to paid account holders and does not offer a free trial. You can easily purchase the 6-month subscription plan by downloading RH and using in-app purchase functionality.