Contact Evernorth Support
Company Name: Evernorth
About: Discover the untapped potential of your benefits and take charge of your health.
We understand navigating the complexities of healthcare can be overwhelming, and
we’re here to help.
Evernorth Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Evernorth Website
Privacy Policy: http://www.evernorth.com/privacypolicyconsumer
Developer: Evernorth
3 Most reported problems 😔💔
Not user friendly
by Faly Fal
Not sure why Pepsi switched to this platform but it’s terrible. Not user friendly at all. I can’t tell how to earn points, I withdrew points to my HSA weeks ago and the funds still haven’t been entered in my account, and it took forever and reaching out to support to figure that out. The spring health platform was way easier to use!
Wish Castlight is back alive 😢
by Rasika Priya
God knows why these companies make members and their families to switch to non-function and primitive apps like Evernorth. Cast light is so user friendly with easy navigation. Whether you work on full website or on mobile app the look and feel is the same and so convenient in accessing any feature.
I am so disappointed with Evernorth app as stats are hidden under Home and that is where your wellness activities are recorded. No monthly feature just need to scroll day by day.
Being first time user I am so off with this app. Wish castlight is still alive. As other members mentioned rewards are not getting updated. And seems like activity reward points are not considered towards annual rewards contribution 😢.
This is a terrible app!!!
by Wolderwolf
My employer switched from Castlight to Evernorth and the app experience is just horrible. I can’t see my rewards and what they are and when I tried to redeem my reward it took 2 weeks just to receive a digital gift card by email, Castlight was instantaneous. I hope my employer switches back to Castlight.
Have a Problem with Evernorth? Report Issue
Why should I report an Issue with Evernorth?
- Pulling issues faced by users like you is a good way to draw attention of Evernorth to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Evernorth customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Evernorth.
