Fireflies: AI notetaker Reviews

Fireflies Reviews

Published by on 2026-03-14

🏷️ About: Fireflies.ai helps your team transcribe, summarize, search, and analyze voice conversations.


       


Is Fireflies Safe to Use?

We Investigate the app owner's website (Fireflies.ai), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
63.5%

🤬 Negative experience
36.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 3,550 combined software reviews.

Is Fireflies Safe?
Fireflies: AI notetaker is very safe to use.
63.5/100

  Safety Analysis »»

Is Fireflies Legit?
Fireflies: AI notetaker looks authentic and legitimate.
63.5/100



Read 17 Customer Service Reviews 😠💢

4.8 out of 5
Very glitchy and cumbersome

The AI itself is an interesting and potentially useful tool, but the whole concept is completely ruined because it forces you to login with a federated Microsoft or Google ID, and then invites itself to join every meeting on your Microsoft or Google calendar.

This has the side effect of jumbling all your personal meetings and work meetings into one account where everything is saved and accessible by your coworkers. (Maybe I don’t want my coworkers to access a recording of me chatting g with my kids, you know?)

Once you discover this problem and try to migrate the account to a separate ID, it requires a manual human assisted migration process which raises a whole additional host of problems and errors.

Now I have one random jumble of personal and business recordings on one account and another whole random jumble of other personal and business meetings on another account.

I stupidly paid for a full year of the tool in advance because I was dazzled by the AI features the first few times I tried it. Don’t make that mistake, sample this clunky service for a few months at the monthly rate first before you commit. Better yet, look elsewhere for your meeting AI tool. (Microsoft teams is slowly adding copilot features that do everything this tool does anyway.)

Cool features, but fails at its core function

Fireflies has cool features like a zapier integration. However, Fireflies crashes when recording live meetings. I wanted to like Fireflies, but the crashing is a massive NO. If you trust Fireflies to fully transcribe your call and you don’t take notes, you’ll learn the hard way just as I did when Fireflies crashes and you’re left trying to recall from memory actions items and other critical items discussed.

Take all day to cancel sub

I simply tried to cancel make it really hard and hide everything. Don’t ever start. I do not want a company like this to have any of my info.

No privacy

I use the web version and I realized it’s sending my meetings to everyone who works at the company, also to clients who participated in only a part of the meeting. There is no clear messaging on what is sent to whom, so I don’t feel safe using Fireflies.

Can you fix your logon from iPhone issue??

Doesn’t allow logging in to Google from iPhone!!!

Not very helpful for the work I do and impossible to cancel

I just didn’t find it that helpful and ended up getting charged for an entire year with monthly charges for an extra feature I didn’t sign up for.
I had to get into a full on debate with Support to cancel. didn’t leave a great taste in my mouth.

Privacy Issues

This cannot be used at all without granting access to your calendar which is a major privacy concern.

I decided to try it and granted it access to my junk email account’s calendar. The performance was middling at best and it failed to process my very short (15 minutes) conversation. I will say that eventually the job did go through and I viewed it via a link to my email.

It’s certainly not worth granting access to my main calendar when there are other apps that are more capable and less insistent on being creepy. The only way I would use this again is if I could do so without granting calendar access.

Good app but inconsistent

Want to love Fireflies but it consistently stops recording or crashes in the middle of meetings and then I lose all transcription data. Not good when you are depending on it to record for work and it fails you.

Lovely tool for personal archivists

Wonderful tool for transcribing audio, and making the spoken word searchable. I’m a longtime paid web user and happy an app was launched.

While optimized for videoconference calls, I use this for transcribing Voice Memos I record of lectures, live panels, and Q&As. I’ve built up a searchable, shareable, exportable database of thoughts and things I’ve heard.

As others have pointed out: don’t put too much trust in the in-app recorder. Instead best to import audio files via share sheets from Voice Memos or other recorders, which it handles well.

I wish they would chill on the bloated interfaces, and focus on rock-solid speed, search, and readability. We are talking about text here: the oldest content on the web.

And focus the AI elsewhere please. I don’t need to chat with a transcript of my chat, but I would love if Mr. Fred could ascertain the names of of everyone in audio uploads.

Best AI note taker - well designed app

I usually use this app on my computer but just got Fireflies . I’ve found it really helpful on the move for adding this app and also sharing sound bites with meeting attendees. this app is 10/10, really hope they continue to build more features that leverage AI, already off to a great start

- Gino Baggins

Fireflies is Amazing

We started using this app a year ago and it’s transformed our business. Now, adding Fireflies has filled the only hole we had really discovered with it. Fireflies is feature packed and worth the wait. Great job and thank you!

Great Note taking assistant!

Have been using for a couple of weeks and required an initial learning curve to tweak settings to ensure Fred (ai assistant) only showed up at the meetings I want him to. It is a great tool for producing minutes of our team meetings; just a quick proof read and adjustment and they were ready to share. Had an issue with transcription of one meeting that failed and had to use extra credits to get the summary and notes prepared but that was the only time it didn’t perform as expected. I’m a fan!!

Fireflies is the absolute best

this app is the best app for meeting recording, transcription, and meeting notes. Would definitely recommend it.

Best Notetaking Experience for a meetings ever

Heads down best best automated note taker without having to worry about missing a single detail

A Meeting Revolution in Your Pocket!

this app is the best notetaker apps out there. The transcription and summary quality is amazing, also tons of integration definitely makes it a great productivity tool and it never miss a meeting

Recently I missed a meeting but this app notetaker saved the day within minutes I got comprehensive transcript with AI-powered summaries highlighting the key action items, tasks and questions. It felt like I didn’t missed a beat!

for anyone who's ever felt "I missed it" feeling, give this app.ai a shot

Feature Packed - Stellar Customer Service

I used this app a year or so ago and it was pretty good back then. It’s come a long way since with all the features it has now. Voice transcription has become a somewhat level playing field since AI everything blew up this year, but there are still some that do it better than others. It does a great job with that, so the thing that makes it stand out for me is the look and feel and ease of use. It’s satisfying to use and pleasant to look at.

What’s more, their customer service is some of the best I’ve come across. The interaction I had left me feeling that the company values integrity as much, if not more, than profits, which is sorely lacking in many SaaS companies today. It’s certainly a human quality I want a company in the domain of transcribing and storing conversations to genuinely value.

Amazing app!

Be sure to set a privacy setting. Fireflies has become integral to my daily routine. I recommend it highly!



Is Fireflies Safe? 🙏

Fireflies: AI notetaker is very safe to use. JustUseApp Safety Score for Fireflies is 63.5/100.
This assessment is based on our NLP analysis of 3,550 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

53.8% of users say app is safe 👍
53.8%

23.1% of users have some concerns ⚠️
23.1%

23.1% of users say app is risky 🚨
23.1%


Is Fireflies Legit? 💯

Fireflies: AI notetaker looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Fireflies is 63.5/100 .
This conclusion is based on analysis of 3,550 user reviews.

🔏 Privacy & Data Safety

Fireflies collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Diagnostics



How was your experience with Fireflies: AI notetaker? Post a Review




Features

- Integrates with apps like Google Meet, Zoom, Teams, Webex, RingCentral, Aircall, and other platforms.

- Transcribe meetings across several video-conferencing apps, dialers, and audio files.

- Track speaker talk time, sentiment, monologues, and other key metrics to coach teammates.

Fireflies.ai helps your team transcribe, summarize, search, and analyze voice conversations.

- With 1 click, see action items, tasks, questions, and other key metrics.

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Fireflies.ai


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