UGREEN NAS Reviews

UGREEN NAS Reviews

Published by on 2025-04-29

🏷️ About: UGREEN NAS is designed for the UGOS Pro system, aiming to provide users with efficient and convenient experience. 1.


       


Overall Customer Experience 😎


🤬 Negative experience
53.9%

😎 Positive experience
46.1%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 95 combined software reviews.



Read 14 Customer Service Reviews 😠💢

3.7 out of 5
Needs much improvement

The Ugreen NAS has a lot of potential, but it’s held back by serious performance and usability issues. Upload speeds are extremely slow even when connected via Ethernet with a 2 Gbps internet connection and the device frequently disconnects, making file transfers frustrating and unreliable.

The companion app is also very limited. You can’t upload entire folders through UGREENNAS and are forced to use a web browser to upload multiple files, which is inconvenient. I’ve been trying to upload files for over three weeks with little success.

In addition, the user interface needs a major overhaul. It’s cluttered, unintuitive, and difficult to navigate. Sharing files is also unnecessarily complicated, as each recipient has to download UGREENNAS and create an account instead of simply receiving a shareable link.

Unless there’s a significant update to address these issues, a recall or replacement program should be considered. This product just isn’t ready for prime time.

Issues downloading documents

When you try to open a .doc o .pdf file on UGREENNAS doesn’t work and required you to download the file, after you download the file to your mobile, it never shows up the file downloaded in your iPhone. So, it never download the file to your phone.

Good start but needs more work

Overall UGREENNAS is pretty good but It feels like a pre-released product. The English version needs more localization because there are clunky translations and some pages are completely in Chinese. I would also like UGREENNAS to support iPhone to NAS file syncing in addition to photos.

Integration with Apple Files App

One of the core features of this application should be integration with the Files App so it enables seamless storage integration with other applications and iOS, iPadOS, etc. Currently the only option is to use the Share option from a given app. Thank you.

Very nice app but ugos needs work

Very nice app that lets you control a lot of functionality without the need for 10 different apps (like Synology, qnap and Asustor). Ugos is still missing a lot of features compared to the competition, and 10gbe performance is still mediocre at best. hoping software updates continue to improve and missing functionality

Nice app but very much a minimum viable product

Just got my ugreen Nas, excited to be here at the beginning and watch UGREENNAS and the ugreen Nas ecosystem improve.

UGREENNAS currently is quite crude, a bit hard to use (for a new NAS user like me), and only partially translated (as this store page suggests)

Will adjust review as time goes on and I gain experience with my NAS and ugreen improves UGREENNAS .

Why there’s no app for personal photos and videos on Apple TV?

Please make a Photos and Videos Viewer app for Apple TV.
On iPad app, I have difficulties with swiping left or right when navigating to the next photo. Please fix this two problems.

Great App But Still Needs Improving

Please make the thumbnails larger. Also, for every folder, it would be better to let user decide how to arrange the files individually.

Love the product but the app is in working progress

UGREENNAS is improving month to month! I would love for the TvOS version of UGREENNAS to get HDR/DolbyVision support ASAP!

New user perspective

The os os great. Don't forget that a lot of reviews you see here are from advanced users. If you look at the fb page for this- they will all jump at you and insult you for not knowing a nas hard drive. If you are a new user- the os is actually wonderful. Some minor bugs but the patches are coming every day. It is actually great and intuitive. You won't regret owning this.

Works great

This is a NAS there is some complexity to it. It’s not a beginners product. It is also NEW on the market. You have to give this company some slack because yeah there is some stuff in Chinese because they’re Chinese but it’s fine. It is a quality product.

If you have issues email them!! Like I said this is NEW

App keeps getting better every month!!

Super happy with the amount of development UGREENNAS has had over the last year and even docker adoption.

Giving it a 5 star for the EASE of use. Just a simple backup. Also great for learning some home lab stuff like dockers containers has been great

Really Impressed

Great hardware and software combination! Not the first NAS I’ve owned but definitely the first I’m going to be recommending to my friends. The only request I have is making a dark mode theme

Can we have a separate photos app

Its kinda mess when i need to look for photos fast



Is UGREEN NAS Safe? 🙏

Yes. UGREEN NAS is very safe to use. This is based on our NLP (Natural language processing) analysis of over 95 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.7/5 . Justuseapp Safety Score for UGREEN NAS Is 46.1/100.


Is UGREEN NAS Legit? 💯

Yes. UGREEN NAS is a totally legit app. This conclusion was arrived at by running over 95 UGREEN NAS User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for UGREEN NAS Is 46.1/100..


How was your experience with UGREEN NAS? Post a Review




Features

Powerful storage and management capabilities, including the ability to create and manage RAID storage pools, volumes, SSD caches, hot backup, and other data storage needs-【Next-Level Storage.

User Management: Administrators can manage users and groups, assign permission levels and access rights.

Manage wonderful moments: Manage photos and videos, share wonderful moments.

Private poster wall: Manage video resources and build a poster wall.

UGREEN NAS is designed for the UGOS Pro system, aiming to provide users with efficient and convenient experience.

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Developer:
深圳市绿联科技股份有限公司