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Last Updated on 2024-01-31 by Vestai

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Common Vestai Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Vestai app on iOS and Android devices. Solve all Vestai app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Vestai iPhone Issues and Solutions

Vestai iOS app crashes, not working, errors
Vestai iOS app network issues
Vestai on iOS has black/white screen

Vestai Android App Issues and Solutions

Vestai has errors/crashing/not working
Vestai server network connectivity issues
Vestai has black screen

Vestai iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Vestai app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Vestai app crashes or not working on Iphone (iOS):

Close and restart the Vestai app on iPhone
Update Vestai app to the Latest Version for iOS
Uninstall and reinstall Vestai iPhone app
Update your iPhone to the latest iOS version

Fix Vestai on iPhone unable to connect to server/internet connection issues::

To resolve Vestai network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Vestai black/white screen (blank screen) on iPhone:

Follow the Vestai iOS app troubleshooting guide Here →

Vestai Android App Issues and Solutions

Fix Vestai not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Vestai app issues:

Force Stop the Vestai App
1. On android, goto "Settings" » click Vestai app. » click "Force Stop".

Update Vestai to the latest version on PlayStore

Clear Vestai App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Vestai app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Vestai.

Fix Vestai unable to contact server/ Vestai internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Vestai » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Vestai » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vestai on android.

Solve Vestai black/white screens issue on Android:

Follow the Vestai android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vestai, developers of Vestai.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Vestai Website

Privacy Policy: https://vestai.io/privacy

Developer: vestai*

About this app

-Conscious buying decisions, why would you buy it if it doesn't suit your wardrobe? this is the first version of our app and we're constantly working to get better if you have any feedback please mail us: s@this app.