Digital Secure app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Crashes
32.4%

Something else
32.4%

Not working
23.0%

Connection
9.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Digital Secure Problems 😠👌🔥

- Malfunction

- Unprotected multiple times daily

- Lagging on iPhone 12 Pro Max

- Wi-Fi not staying connected

- Safe and secure not working

- Service has been hacked

- Countless hours on the phone with customer service representative and the fraud department

- No refund for countless hours not receiving protection

  24 Reported Issues: 😵🆘🛟🚨📢

John
2023-10-24

Digital secure Dashboard is nothing but a blank screen.

Arthur Hamblin
2023-09-15

It keeps pinging me each time its doing a check on my devices and it just started this!!!!! Its annoying as HELL and I want it to STOP!!!!!!!!

Dennis Tulino
2023-08-26

Wi Fi security don't turn on???

William Cunningham
2023-08-26

App won't open

Elaine V Mello
2023-07-21

The dark web protection doesn't work. I tap it, it starts then closes

Laurie
2023-06-16

Digital won't turn on and if it ever does, which is rare, it won't stay on. I'd like to be able to use it since it's installed on my phone (Motorola Edge 2021)

Joey Fulton
2023-01-25

Doesn't seem like my digital secure is working correctly. Keeps saying that there is a virus definition found,doesn't say what it is,haven't seen any notifications.And when i'm on google,have a verizon data plan,can't find correct searches and every main word or words I search has lines crossed out through it with word"missing" and sometimes the word "include" with only one of the words of a search that I may be searching. Hope you can help.

David Pulliam
2022-12-27

Digital secure keeps turning off

Coreen
2022-12-02

My digital secure won't turn on.

Peggig G Root
2022-10-30

My web security shuts off without any reason

Stephen Thompson
2022-09-23

My digital secure web security keeps switching off on its on

Paul Adams
2022-08-05

When I try to turn the tsp off button it continues to buffer and doesn't turn from off to on.

Henry Simpkins
2022-07-26

I have a payed plan for this service, my phone was restored to factory settings. I can't get my total account to open can't put in emails to be protected not getting the full plan

Henry Simpkins
2022-07-26

I have a payed plan for this service, my phone was restored to factory settings. I can't get my total account to open can't put in emails to be protected not getting the full plan

Digital Secure Hater
2022-07-17

It works great the first time on a Wi-Fi but then it prevents me from connecting in the future. I even tried making the public Wi-Fi trusted and it doesn’t work.

Paul Grover
2022-06-30

The VPN hasn't connected on 6 mo. Just spins.

Rosanne Converse
2022-06-30

Not getting what we are paying for. It is greyed out can't use app

Patricia
2022-06-28

Digital secure is keeping me from the Internet

Amy Anderson
2022-06-26

Digital secure keeps dropping my VPN and disconnecting my Wi-Fi. No matter what I do it stops working and I have no Wi-Fi. This is driving me crazy.

Cheryl Nichols
2022-06-22

Digital secure will not connect for wifi protection.

Bradley Rob Sauceda
2022-06-04

Safe WiFi keeps disconnecting, drops VPN.

Mike
2022-05-23

Why does digital secure lock me out of the internet and I have a hard time connecting. Thinking of deleting it and taking it off my account

Linda Jacobson
2022-05-20

Keep getting an error with it connecting! Have already deleted it and reinstall it and still didn’t fix the problem! It is terrible that it keeps also disconnecting constantly also! Update didn’t fix anything is just awful

Robin Manna
2022-05-03

My digital security keeps crashing what do I do?

Showing 1-24 of 24

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About this app

With Digital Secure, you can avoid risky websites, protect your data on public Wi-Fi, receive ID theft alerts and get one-click access to experts for your security questions.  Receive theft and breach alerts, plus guidance from recovery specialists, if essential items such as credit cards and IDs are lost. - Security Advisor (paid).  Safeguard your personal data and online activities on public Wi-Fi networks with a secure VPN connection. - Identity theft protection (paid).  Protect your device from online threats and avoid unprotected networks and risky websites. - Safe Wi-Fi (paid).  Enjoy one-click access to security experts to provide guidance for your overall online security.  Digital Secure is a one-stop suite of privacy and security tools for your mobile devices and computers.  Get free security tools, plus advanced protection for as low as $5 per month— and your first month is on us. - Security (free).  Find tips and solutions for taking your online security even further with articles, guides and videos from Security Center.  Keep it that way: download Digital Secure now. *First month free for new customers.  Get always-on dark web monitoring, social media monitoring, and lost wallet guidance.  Thereafter, you will be billed $5 per month per line or $10 per month per account unless you cancel before promo period ends.  It’s your online world.  Cancel anytime in My Verizon.