Neoness Status

Last Updated on 2024-07-18 by DG DEVELOPPEMENT

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Common Neoness Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Neoness app on iOS and Android devices. Solve all Neoness app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Neoness iPhone Issues and Solutions

Neoness iOS app crashes, not working, errors
Neoness iOS app network issues
Neoness on iOS has black/white screen

Neoness Android App Issues and Solutions

Neoness has errors/crashing/not working
Neoness server network connectivity issues
Neoness has black screen

Neoness iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Neoness app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Neoness app crashes or not working on Iphone (iOS):

Close and restart the Neoness app on iPhone
Update Neoness app to the Latest Version for iOS
Uninstall and reinstall Neoness iPhone app
Update your iPhone to the latest iOS version

Fix Neoness on iPhone unable to connect to server/internet connection issues::

To resolve Neoness network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Neoness black/white screen (blank screen) on iPhone:

Follow the Neoness iOS app troubleshooting guide Here →

Neoness Android App Issues and Solutions

Fix Neoness not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Neoness app issues:

Force Stop the Neoness App
1. On android, goto "Settings" » click Neoness app. » click "Force Stop".

Update Neoness to the latest version on PlayStore

Clear Neoness App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Neoness app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Neoness.

Fix Neoness unable to contact server/ Neoness internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Neoness » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Neoness » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Neoness on android.

Solve Neoness black/white screens issue on Android:

Follow the Neoness android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DG DEVELOPPEMENT, developers of Neoness.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Neoness Website

Privacy Policy: https://www.neoness.fr/app/policy

Developer: DG Developpement

About this app

En plus de vous aider à atteindre vos objectifs, l'application this app sera votre outil polyvalent pour vos entraînements et simplifiera votre expérience client ! Avec l'application this app, entraînez-vous où vous voulez, quand vous voulez : à la maison, en vacances ou en salle de sport. Optimisez vos séances d'entraînement et configurez vos objectifs dans votre profil. Le plus ? Abdos, HIIT, cardio, boxe, étirements, mobilité... il y en a pour tous les goûts ! Pour les adhérents de Paris merci d'utiliser MyNeoCoach jusqu'en février. Nos trainings sont adaptés à tous les niveaux et animés par vos coachs this app. Dites adieu à votre badge physique et entrez dans nos clubs avec votre iPhone ou votre Apple Watch !