eGovPH Reviews

Thanks for finally allowing us Filipinos abroad to make accounts! I’ve been waiting long, but it seems the wait will be worth it. Problem though is verification for the short-sighted: We’re supposed to take selfies… WITHOUT glasses and STILL be able to read when to look forward, right, and left while the phone/camera is at a distance. Perhaps, an option for some audio-instruction will help here. I’ll try verification again soon.

Update #001: Tried again, but passport-recognition can be an issue. Just when I got the shots, eGovPH timed-out and deleted everything.

Update #002: My account is verified! Yeah! (But I got while I got e-mail notifications of my account’s verification failing the 1st few times, I got 0 notice of the verification succeeding this last time, though. Still…) Quite frankly, I’m impressed with how eGovPH works. The interface is well done, and the range of services seems quite good. Keep up the good work, and keep making it even better!

Update#003: Wow, that was a quick-response of an update! I’m the 1st in my family to make an account, so it’s good to know that the rest of my family (who are also near-sighted) will also benefit when they make theirs, due to my tries & your action. Thanks for your work! I’m looking forward to how this great app/resource of/for the Filipino people will develop. Keep up the good work! Excelsior!

Hats off to the team behind this initiative! I feel sense of pride knowing that our beloved country has embarked in this type of access available for all countrymen. As an OFW, this type of app is not new to me and my silent wish to have the same is now a reality. I haven’t explore all aspects of eGovPH but I’m very willing to give it the highest rating because it was a great beginning and looking forward for the improvements in the future.

Very Helpful app. Much more helpful than me trying to figure who to contact about government agencies. Its almost like having a smart friend who knows about the government.

I actually was able to follow your links and renew my NBI clearance online the very first day. It will be delivered to my home today! How awesome is that? 100%

Thank you for putting eGovPH on the US itunes store. Before iTunes Ph was created, many first users of iOS were using US itunes accounts. This is very helpful. I hope eGovPH will work and serve its purpose. Thank you DICT, Mabuhay

I’m glad this was formulated especially with our kind of government that most of our agency employees are somewhat arrogant and disrespectful and always awaiting for “LAGAY” every transaction. Thank you and kudos to your agency. Job well done!

I hope feature will be smooth in the near future. Big help for us OFW

Finally a one stop government app for Filipinos! With just your National ID, all of the details for etravel, vaxcert, and more are already there.

We cannot get through in the apps. Failed to send SMS is showing when we signed up. Especially if we choose Kuwait & input Kuwait’s number for registration or sign up - the return messages is failed to send SMS. Failed registration.

I find it very interesting!

Looking forward to utilizing eGovPH to the maximum! Thanks DICT 🙏

Super easy and well developed app!

Too early to be released, its not yet working especially the linked services like eJobs and login to other govt services.

All in one great job💪🏻

Overwhelmed

Excellent

Mabuhay ang Pinas!
Malaki ang maitutulong nitong app na ito sa mga ordinaryong Pilipino at halos lahat ng transactions ang maaari ng gawin sa pamamagitan ng app gamit ang ating mga cellphones. Salamat DICT sa paggawa nito!

Great app. While waiting for your physical national ID eGovPH will provide you a digital ID which is convenient. Other government institutions or banks should also accept the digital ID and its QR code ID. Hope they can also link LTO in eGovPH since digital license is available in LTO. In the future they should also link other LGU site so we can just have ONE mobile application for Philippine Government transactions.

Will not allow me to sign in with my email address and when I change it to use my phone number, it will not allowing me to change my country code. The online version will allow me to do all I mentioned above.

The electronic system now in the Philippines makes it easy to get thru immigration and customs. They are moving out front of most parts of the world. Way to go as I come several times a year for my business here over the past 30 years.

So easy to use. One stop shop for any government transaction.

Its nice to have this kind of app. So rady to use and very useful. Great job!

Can’t believe that eGovPH requires bio data info for it’s use. Anyway, i don’t know if i trust eGovPH gatekeepers with my bio data.

I am looking forward to the integration of SSS and Pag-ibig

I think this will speed up a lot of the process to get in. I waited in lines very long. Also will help with corruption. I love the Filipina people and love traveling to the Philippines

Problem resolved immediately

eGovPH is easy to navigate. Seems quite modern, with useful information

One stop shop for all goverment concerns. Hope this will be consistent and progressive. Keep up the good job!

I commend any country for trying to making exit and entry easier, and eGovPH is a great start, but it still needs a ton of work.

There are SO many bugs. Just a few I’ve experienced: the login PIN I set sometimes doesn't work. eGovPH takes a bunch of passport photos in sequence (so you get three pics before you can press the button, even though you only need one) and doesn’t automatically format it in portrait orientation. My passport photo got rejected because it wasn’t clear enough… even though it was. No idea why the team behind eGovPH rejects passport photos so often. eGovPH wouldn’t let me login with a password or PIN in the airport, but the next time I opened it at home I’m suddenly able to log in via Face ID, no problem. The list goes on.

eGovPH can be a bit confusing to use. Registering travel, for example. It was confusing where to put my birth country versus the country I came from during travel. The dates are weird. It didn’t let me select the actual flight that I came on. Etc. And there needs to be a clear delineation between an entry/exit flight and just registering your passport for the account.

It’s better than how immigration was before, that’s for sure. I was through the immigration queue in a quarter of the time compared to before. Hoping eGovPH irons out the issues to make things as easy as it is when entering other SE Asian countries. Props to the dev team and PH gov on their work so far.

This is a wonderful app for a traveler planning on traveling to the Philippines.

eGovPH is not complicated at all. And they approve fast too. Mine got approved in less than 7 hours!

The most trouble I had was with the selfie and that I finally figured it out

I love it! Friendly user with simple instructions!

Good online access for everyone!

I kept sending message to chat support but you all are unresponsive. It’s been 4 days of me waiting for you to verify my account. I got a notification saying that KYC failed yet there is no option to redo the KYC verification process. How can I comply if it is like that? Fix your app

Easy to fill out step-by-step instructions