Contact eGovPH Support
Company Name: DICT eGovernment
About: The eGovPH App serve as the single operating system unifying all government
services in a single application. This one-stop-shop platform provides
convenience to the public and facilitates effective transactions.
eGovPH Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@e.gov.ph
Website: 🌍 Visit eGovPH Website
Privacy Policy: https://e.gov.ph/privacy-policy
Developer: DICT eGovernment
4 Most reported problems 😔💔
Good day! I lost my mobile with the number that I use for my egov account. I tried to delete my account so I could use my new mobile number and I followed the instructions given. The thing is, they sent an OTP using my previous mobile number then how can I proceed? Can I still use my egov account without changing number? Or would it still be safe to use knowing that all my details is in there?
Failed Registration
by Mikhaela Sophia
We cannot get through in the apps. Failed to send SMS is showing when we signed up. Especially if we choose Kuwait & input Kuwait’s number for registration or sign up - the return messages is failed to send SMS. Failed registration.
Too early to be released
by Mars From Planet Zi
Too early to be released, its not yet working especially the linked services like eJobs and login to other govt services.
Sign In
by Gr8cm
Will not allow me to sign in with my email address and when I change it to use my phone number, it will not allowing me to change my country code. The online version will allow me to do all I mentioned above.
Have a Problem with eGovPH? Report Issue
Why should I report an Issue with eGovPH?
- Pulling issues faced by users like you is a good way to draw attention of eGovPH to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a eGovPH customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using eGovPH.
