Blackbird Reviews

Blackbird Reviews

Published by on 2024-10-02

🏷️ About: Blackbird is a product focused on creating a deeper connection between restaurants and their most loyal customers. Our technology allows diners to let restaurants know when they’ve arrived by “checking in.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
50.8%

👿🤬😠 Negative experience
37.9%

🙄💅🫥 Neutral
11.4%

~ from Justuseapp.com NLP analysis of 752 combined software reviews.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Authorization process doesn’t work!

2024-10-17

I downloaded Blackbird , entered my phone number and got my text with the authorization code. Wouldn’t accept the code and it was absolutely correct. Had a new code resent multiple times and never worked. Also when you hit the resend button to send a new code, when the code comes the keyboard doesn’t show, so you can’t reenter. You have to back out of the screen to get a code resent and the keyboard to show. Not a very impressive start!

Won’t let me download after deleting

2024-10-17

I accidentally entered my email wrong when I signed up I didn’t see anywhere to change it so I deleted the account and went to make a new one and now it won’t let me in or verify any of the codes it sends my phone. What an awful glitch. Deprived me of egging the special at this coffee shop and turned me off Blackbird
In general

Don’t download

2024-10-17

As someone who went through Foursquare - Blackbird is asking user to goto a place and tap on nfc device. Useless. Foursquare (now swarm) is so much easier to use. This company just tries to slap on nft and blockchain to a useless app. $fly is just fake token.

Not intuitive and gimmicky

2024-10-17

It’s basically a lame loyalty program that you can only use in NYC. It’s junk and they gather and sell your data.

Always a great problem checking in

2024-10-17

It says just tap. But then doesnt work

Impossible to register

2024-10-13

When I try to register, it sends a code to my phone number but the codes do not work. I've tried a dozen times and each time got the error that the code was incorrect.

Deleted the app

2024-10-13

Used it once, didn't understand the concept so I deleted it. Tried logging in again and it always gives me an error message. You can't message the company anywhere for support...weird!

Weird concept, poor execution

2024-10-17

So the concept of this app is monetizing you becoming a regular at restaurants… which you can do without this app. While there is a selection of restaurants in NYC that use this app most of the good ones have no idea what it is or how it works. On top of this, in order to use the $fly that you accumulate, the restaurant has to accept this app pay, which almost none of the good ones do. It’s just awkward having to ask every restaurant host if their this app works and being met with “what is that?” especially when the puck is sitting in front of them. It’s genuinely a hilarious and unnecessary app. Finally as someone who works in the industry, the this app pay system is terrible and not convenient for guests or restaurant staff. No one is ever sure if it works and guests usually end up complaining about something related to it.

Got tricked by a couple at midnight to download this app

2024-10-17

weird app, if you are the couple that said i could pay my childs tuition w this app coins please reach out to me. Not for recommending me Blackbird , but for saying that upside pizza was better than prince street pizza - that’s an absolutely insane statement… Delusional concept imo

debate me through ig: miguel.castrom

Poor usability

2024-10-17

I like it for the breakfast club, but the UI is confusing, everyone seems confused. Level up an old loyalty app was much easier to use, you could scan anytime and payment and rewards would apply automatically. Here you have to check in before placing an order, then it’s a whole confusion if you are or aren’t paying with this app. If you are they have to enter a code. And then every time the cashier completes the transaction you then have to also complete it on Blackbird . It doesn’t make sense. I also have received receipts days later, and am never sure if I just paid with my credit card or via this app. So far no restaurants have any rewards program yet, and even if they did I don’t see a way to find out. I don’t know how to use my Fly, why can’t it just be points.

They also did not respond to any of my questions via social.

Some reorg needed

2024-10-17

I like the concept of Blackbird but I am frustruated by the lack of way to look at the list of available restaurants, instead of just with the map

NYC Restaurant Hack

2024-10-17

Easy to use and great way to save some cash eating out! Payment experience is wonderful as well.

Slick way to get free restaurant perks

2024-10-17

Sign up was super easy and fast! Got free drinks and fly tokens during my trip to New York. Hoping this app comes to my hometown LA too!

Fun and engaging way to eat at restaurants

2024-10-17

Easy to use and compile rewards

Wonderful experience!

2024-10-17

Very fun and great experience

Love it

2024-10-17

Very smooth checkins, and I love NFTs + FLY I get!

Fun way to engage!

2024-10-13

Great way to engage with my favorite spots in town. Next in my list Bananas from Morgenstern!

Excited to have official status at the places I keep going back to!

I’m hooked

2024-10-13

I bought the upside membership and I love going to the concerts and getting my free slice everyday! Super easy to use, only issue is that my pizza intake has 10x’d since 😳

Great service and food.

2024-10-13

Great service by Jonathan the amazing bartender polite, attentive and very friendly person. I had the special dumplings, scallion oil noodles, general TSO chicken with a side of jasmine rice everything was delicious. Happy hour and dinner recommended for a great experience and chill atmosphere.

Cool experience

2024-10-13

I got a sweets summer pass NFT and just went to a tapas place across town. We gots some free croquettes and a dessert. So far it’s been awesome and I love the unique art for each membership card. Definitely interested to see what you can use the token for in the future.

Great App

2024-10-17

I find myself looking at the this app map when I think “where should I go eat?” They have a lot of great restaurants on there and it’s fun to accrue points wherever I go!

Also, the breakfast club is the best perk ever. i have literally redeemed hundreds of coffees at cafes near me.



Is Blackbird Safe? 🤗🙏


Yes. Blackbird is very safe to use. This is based on our NLP (Natural language processing) analysis of over 752 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Blackbird Is 57.3/100.


Is Blackbird Legit? 💯


Yes. Blackbird is a totally legit app. This conclusion was arrived at by running over 752 Blackbird User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Blackbird Is 70.1/100..


Is Blackbird not working? 🚨


Blackbird works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Blackbird? Post a Review




Features

Our technology allows diners to let restaurants know when they’ve arrived by “checking in.” By doing so, diners earn benefits that improve their dining experience.

In addition, every time they check in at participating restaurants, they earn our native reward token, $FLY.

Blackbird is a product focused on creating a deeper connection between restaurants and their most loyal customers.

The more they visit the restaurant, the better these benefits get.

  Customer Service/Support
Developer:
Blackbird Labs, Inc

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