Blackbird Status

Last Updated on 2024-10-02 by Blackbird Labs, Inc

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Common Blackbird Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Blackbird app on iOS and Android devices. Solve all Blackbird app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Blackbird iPhone Issues and Solutions

Blackbird iOS app crashes, not working, errors
Blackbird iOS app network issues
Blackbird on iOS has black/white screen

Blackbird Android App Issues and Solutions

Blackbird has errors/crashing/not working
Blackbird server network connectivity issues
Blackbird has black screen

Blackbird iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Blackbird app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Blackbird app crashes or not working on Iphone (iOS):

Close and restart the Blackbird app on iPhone
Update Blackbird app to the Latest Version for iOS
Uninstall and reinstall Blackbird iPhone app
Update your iPhone to the latest iOS version

Fix Blackbird on iPhone unable to connect to server/internet connection issues::

To resolve Blackbird network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Blackbird black/white screen (blank screen) on iPhone:

Follow the Blackbird iOS app troubleshooting guide Here →

Blackbird Android App Issues and Solutions

Fix Blackbird not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Blackbird app issues:

Force Stop the Blackbird App
1. On android, goto "Settings" » click Blackbird app. » click "Force Stop".

Update Blackbird to the latest version on PlayStore

Clear Blackbird App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Blackbird app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Blackbird.

Fix Blackbird unable to contact server/ Blackbird internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Blackbird » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Blackbird » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Blackbird on android.

Solve Blackbird black/white screens issue on Android:

Follow the Blackbird android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Blackbird Labs, Inc, developers of Blackbird.

About this app

Our technology allows diners to let restaurants know when they’ve arrived by “checking in. ” By doing so, diners earn benefits that improve their dining experience. In addition, every time they check in at participating restaurants, they earn our native reward token, $FLY. this app is a product focused on creating a deeper connection between restaurants and their most loyal customers. The more they visit the restaurant, the better these benefits get.