HARNA Reviews

Honestly, I never write reviews, but this is ridiculous. I was suggested the quiz for HARNA on google so I decided to take it and then when I was urged to buy a package to use HARNA I thought maybe it could be helpful so I purchased the package for $15 because it was “on sale.” The very next page urged me to get the “extra package” for $50 which I did not want to pay, so I tried to search for a button that allows you to skip to the next page and there was nothing that allowed me to do that! I thought maybe if I clicked the button for the package I could just cancel the transaction when it asks me to pay (I used apple pay) but no, it immediately charged my card. I emailed the support email to get a refund, which I was happy to hear back from, but fair warning, you are not going to talk to a real person, they utilize ai (which they are transparent about in the email) which is fine but slightly annoying not talking to a real person. Thank you if you read this and I recommend trying a different app that doesn’t force you to buy extra expensive packages if you don’t have money to spend willy nilly. The nike pro app is a great app with great workouts of all types that I used to use for a long time! And it can be used for free.

I have tried on three separate occasions to cancel my subscription because I ended up not using HARNA then had surgery and wasn’t able to workout for several months. I tried to cancel it on HARNA in December 2023. HARNA doesn’t allow you to just cancel it. They make you go around in circles trying to cancel it. They kept charging my account for FOUR MONTHS after this! Then I tried to cancel again in March and they only let me pause my account for 3 months then started rebilling in June 2024. And now after emailing them for a refund they refuse because of their “rules and policies” however this is the third time I tried to cancel the subscription. I am only asking for the refund for June, but I’d like the refund for December, January, February, and March! I FINALLY got the subscription canceled but they will not refund me! I have not used HARNA since November 2023 and they made me lose on SO much money that I needed for rent and other expenses!

First off the phone number on the sight is a joke, and secondly they only want your money. My experience is that after looking at HARNA and accidentally going for the trial I thought I immediately deleted it. I did not and only “put it on hold.” Who signs up for something and immediately does that?!? 2 months later I’m charged $60. I attempted to contact them, and Monica was not helpful and then immediately quit responding. I did however receive 2 more emails from other employees who were also not helpful and just wanted me to get more of this product. They are a scam and I would never recommend them, they charge you for unwanted things and make it difficult to do anything. They also quit responding to you when you won’t b placated by what they offer.

The overall layout is visually nice, but I’m not happy how I was charged 40 more dollars with extra charges all because I was trying to exit out of the system. I go to find out how to get my money back, and it says you have to have mastered and have proof of passing 14 days of its classes. The workouts aren’t worth the money you are spending your money on. I will do the 14 days of working out to get my money back, but it will be 14 days considered missed due to the workouts being awful and low intensity.

What program requires 14 days with mastered lessons to be eligible for a refund??? Shame on this program for not being upfront about its policies. Shame on this program for charging what it does with its repetitive, low intensity workouts. Shame on this program for its hidden and sneaky add ons.

DO NOT BUY!

I recently had a very disappointing experience with this app. The advertisements for HARNA were misleading, suggesting that it offered a variety of workouts that it simply didn't provide. After realizing this, I requested a refund, as I had never started a workout or plan since it didn’t have what I needed. I was told that after careful review, my refund request did not meet their criteria. Instead, they offered me an additional three months for free, even though I had already paid for three months that I would never use.

I asked for an explanation of their refund criteria and mentioned that my doctor recommended a strength training program, which HARNA did not adequately offer. I received no response. I have contacted their customer service different three times with no communication back from them. Their customer service is atrocious, and I would never recommend HARNA to anyone, especially considering its high cost and lack of communication.

As someone who works in customer service, I find this level of neglect and lack of responsiveness unacceptable and detrimental to any business. If my company treated customers the way they treated me, it would be disastrous for our reputation. Save your money and avoid HARNA.

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I want to start by saying, I never pay for apps. I broke that rule because this program seemed really great and comprehensive. Immediately after purchasing the “package”, I was turned off because it started nickel and diming absolutely everything. “So you want a personal assistant? 9.95/ month more” “do you want the meal plan? 9.95/month more” “do you want to add daily yoga and relaxation? 9.95/more”… it felt like I had to deny 4 extra things and look around for the “no thank you” button which feels dishonest. So then we get into HARNA and even though I chose that I was open to everything, I literally have 4 full weeks of just Pilates. No yoga or barre, no strength training or cardio days…..just. Pilates. I’m upset that I broke my rule for this, because HARNA is a perfect example why I made that rule in the first place 🙄. I also stupidly paid for 3 months upfront for this balance training plan. It was just a complete waste of 25! IMO 🤷🏼‍♀️.

Great idea, poorly executed. First, it does not tell you before purchase that you need extra equipment. Second, the workout instructions do not match the exercises that are being performed on the screen. Sometimes the instructions are telling you to do a plank or something and the woman on the screen is just walking around stretching. Very confusing! Third, you don’t have the option of playing your own music from another app - which is a basic feature on pretty much all the other apps, and finally their “money back guarantee” is a scam. You have to read the fine print to see that somehow your supposed to do 14 workouts (which is impossible given that the workouts don’t sync up with the instructions) and send in an email. I’ve never heard of not being able to get a refund within a certain number of days with all these requirements. It even says that ‘not liking’ the product is not a good enough reason to cancel. WHY NOT?! I’m supposed to keep paying for an useable app?? AVOID!!!

Upon viewing HARNA come across my ads in the safari, I thought why not give it a try? It can cater to me and tell me what exercises to do to lose the pounds I want. When you go to purchase, they get you with the $.50/ day and who wouldn’t want that! Then when you go to pay it’ll say $15. Makes sense, probably a monthly payment and that’s what you pay to start. No problem! The problem is the additional $40 charge randomly even when your account subscription is still pending an hour later!? So I go to request a refund and they say nope, you have to be a member for two weeks and actually use HARNA before we can even consider a refund, and you have to like it too. What kind of app is that?!! Very disappointed. Even after contacting support they just say sorry you didn’t read the terms good enough to know we’re not gonna help you get back 40 some dollars you wasted for nothing, even thought you just purchased HARNA 3 hours ago and don’t intend using it. Absolutely stupid. Do better

I originally downloaded HARNA because I saw that it tractor workouts through your different different cycles beer different faces of your cycle. However, after using it for about a week I came to the conclusion that I did not like it because it doesn’t track your workout and the way that I thought it would it seems to me that most of the workouts are home-based don’t require equipment and that’s not what I thought that I was downloading or purchasing when I signed up for subscriptions to HARNA one of the reasons that I went with HARNA over, others is because it said that if customers are consumers were unsatisfied with the purchase you would be able to receive a refund and after contacting support and requesting that I am I was presented with a bunch of rules and regulations and basically parameters that were not introduced in the first place regarding refunds, and I’m unable to get a refund for the first month of this application or subscription that I do not like so steer clear go with whatever other option you’re interested in not this one!

I accidentally clicked on a confirm button thinking it was to confirm to start. Nope it was to pay for a one time purchase. It was immediately charged using Apple Pay without asking for face or password confirmation. But the best part was that I was charged TIWCE for it. So I immediately asked for a refund understanding that maybe with the misclick i couldn’t ask for one but thought for sure I could get the 2nd charge refunded. Right? That makes sense, but No apparently being charged twice for a one time purchase doesn’t fall under their refund policy. Straight up stealing in my opinion. Honestly don’t think they’ll give you a refund if you fallow their conditions to the letter. Like make it make sense? And if you point out their stupidity they say all decisions are final.

I wanted to love HARNA. I love the concept of adjusting workouts around my cycle. However HARNA doesn’t give you an option to swap out workouts. It’d be nice if I had access to a library of workouts I could choose from and swap out workouts in my plan. I don’t always work out on the same days in a week so if I go to change my plan days everything resets and it doesn’t take into account the workouts I’ve already done. For example, I did an arm workout early in the week, readjusted my workout days and the workouts updated to new ones with more arm workouts later in the week. I just kept updating the plan dates until I found something that worked which was a pain. I’ve enjoyed the workouts themselves, but they don’t give you a heads up on equipment so I’m scrambling mid workout to find bands and weights. HARNA has potential, but I won’t be renewing my subscription.

I have stopped exercising for three years and I needed a gentle way of getting back into it, and HARNA, which I subscribed to for $15 for one month seemed like a good option. Right after I subscribed, I clicked on a button that said “learn more“ or something like that and I was immediately charged $49 for some kind of support that I didn't need or ask for. After five or six back-and-forth with Customer Service, they finally refunded it, but my program got short-circuited and had to be reinstated. Then when I wanted to continue for the special price, I couldn’t access it anymore because I had canceled recurring payments to them via PayPal. I must say the customer service agents Ken and Siena were as helpful as they could be, but they seem to be hamstrung by baroque procedures and automation issues. I’m going to find a program somewhere else.

Love the concept and design and ease of use. HARNA is very simple and I like that but also wish there were a couple more features.

Biggest issues are with the workouts themselves. Most of the workouts don’t line up with what the instructor says and what the woman in the screen is doing. The instructions repeat themselves in a different voice sometimes too. Some exercises feel EXTREMELY catered to a beginner with very easy exercises and way too long of breaks and others feel like they didn’t think about beginners. There are some moves they are doing that are more advanced and they just tell you to do it with no instruction. It gets frustrating and disheartening and makes me want to just give up bc I’m not understanding.

I’ll keep trying it but I just end up skipping steps sometimes. Honestly might just do my own yoga flow on the days it calls for yoga bc I hate the yoga videos for these issues. I wish there was a feedback option at the end of each workout.

I’m only on day two, so I will reserve judgment on how it make the exercise itself, but the narration is over-the-top corny. With every exercise, they include some kind of affirmation “you’re amazing” or “ you are beautiful and strong, physically emotionally and mentally” stuff like that. It makes me laugh out loud. But I can see it getting incredibly annoying if I continue with this program. I really am perfectly secure in self-esteem, thank you, I just wanted a good exercise program lol. Also, the exercise program is set to whatever answers I gave on the initial survey… And now I find that it’s way too easy for me and I wish there was a way to step up to something a little more challenging.

I love the concept of HARNA. HARNA is visually pleasing and the layout is easy to follow.
Initial though, I wish I had a way to preview the workout instead of fast forwarding through the video, with everything else that is layed out this should be an easy fix! For the lower intensity workouts, you only have 3 choices which is okay, but you HAVE TO chose one. I’m using HARNA either on my lazy days or a warm up and cool down for my strength training days because it does not take that into consideration but it is good for targeting smaller muscles groups.

Lastly for the food plan, they are so simple and easy to follow however it does not take allergies into consideration. It does have “restrictions” but they only restrictions are gluten and milk on which ever plan you chose…. Doesn’t work out for a girlie who is allergic to shell fish or tropical fruits.

I will see how I like HARNA and make the adjustments as I need, however I will most likely cancel based on those few problems because I can not use it to the entire potential.

I have to be honest. I wasn’t sure if I was going to be heard when I shared that I needed help with my routine exercises because I wasn’t able to do some of them without pain. My trainer Rachel was very supportive and helpful to adjust my routine exercises that helped and doesn’t cause pain to my body in the way that they did. I’m still getting a great workout and benefit from them. She is there to support me like no other trainer I’ve had before! I’m thankful for the encouragement and support and cheering on as go through this new journey ! I highly recommend this program for anyone who is struggling with starting a new healthy lifestyle and exercise program!

10 Star Rating, I’m just going through my emails from this app now and this was an ask. A rating! I’m blown away with this program. I was diagnosed with Fibromyalgia, RA, Osteoarthritis in my feet in 2005. I’ve suffered major depression disorder a major portion of my life. So you really had your work cut out for you regarding me! Thank you. This is the first program I’ve come across that I’ll actually use and I’m 100% sure will be healthy and pain free (mostly)(maybe 100%). It’s
do-able. The meal plan superb! The starting point for movement spot on!! I just needed to find the perfect fit! Yeah I found it!! Thank you❣️Thank you ❣️Thank you❣️

I purchased a plan with this app last week; and was so disappointed when I couldn’t log into HARNA . After sending a message to the support team, Christina reached out the next day and it was determined that I had entered my email address incorrectly. She quickly verified that I really am ME and that i actually made the purchase. Then she corrected my email on her end and I was able to log in right away. She was so patient and polite. Although i have not experienced any of the workouts, i am so relieved this wasnt one of those scams and I look forward to using HARNA starting today!!!

I signed up for HARNA in January but really wasn’t ready to begin til March. I contacted customer service to correct my start date in HARNA . They took care of it so quickly and kindly! Kearna told me how to change the date in HARNA (easy) and also extended my subscription so I have a full 3 months again!!! She was great. I then added the meal plan. The recipes are fantastic. Easy instructions too. So simple. HARNA is very easy, straightforward and user friendly.
Thank you Kearna! Now I have to get busy!

I really appreciate the diversity of the types of workouts. There’s something for everyone. I’m very out of shape due to chronic back pain. I’ve been doing water-based exercises and just recently am up to doing low gradient land based work. I found the chair yoga and walking exercises very doable and helpful. As I get stronger I will have access to more challenging exercises, as well.
I saw a lot of negative reviews but I doubt they are valid users as their feedback seems to be the exact opposite of my experience. Try it for yourself.
For instance, I did a 3-month subscription at an intro rate but cancelled a 4th month because the renewal was too much. Not only was it simple to do via HARNA , they made an offer via email the next day that was within my budget so I renewed.