Muzi X Status

Last Updated on 2024-10-20 by Trung Nguyen

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Common Muzi X Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Muzi X app on iOS and Android devices. Solve all Muzi X app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Muzi X iPhone Issues and Solutions

Muzi X iOS app crashes, not working, errors
Muzi X iOS app network issues
Muzi X on iOS has black/white screen

Muzi X Android App Issues and Solutions

Muzi X has errors/crashing/not working
Muzi X server network connectivity issues
Muzi X has black screen

Muzi X iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Muzi X app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Muzi X app crashes or not working on Iphone (iOS):

Close and restart the Muzi X app on iPhone
Update Muzi X app to the Latest Version for iOS
Uninstall and reinstall Muzi X iPhone app
Update your iPhone to the latest iOS version

Fix Muzi X on iPhone unable to connect to server/internet connection issues::

To resolve Muzi X network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Muzi X black/white screen (blank screen) on iPhone:

Follow the Muzi X iOS app troubleshooting guide Here →

Muzi X Android App Issues and Solutions

Fix Muzi X not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Muzi X app issues:

Force Stop the Muzi X App
1. On android, goto "Settings" » click Muzi X app. » click "Force Stop".

Update Muzi X to the latest version on PlayStore

Clear Muzi X App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Muzi X app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Muzi X.

Fix Muzi X unable to contact server/ Muzi X internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Muzi X » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Muzi X » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Muzi X on android.

Solve Muzi X black/white screens issue on Android:

Follow the Muzi X android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Trung Nguyen, developers of Muzi X.

About this app

App lets you bookmark and organize your favorite music videos, build playlists, share with friends, and more. App can also stream onto any AirPlay enabled device. Best of all? IT'S FREE!