Côté santé Status

Last Updated on 2024-06-13 by AG2R LA MONDIALE

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

66.7%

33.3%

problems reported in the last 24 hours

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Common Côté santé Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Côté santé app on iOS and Android devices. Solve all Côté santé app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Côté santé iPhone Issues and Solutions

Côté santé iOS app crashes, not working, errors
Côté santé iOS app network issues
Côté santé on iOS has black/white screen

Côté santé Android App Issues and Solutions

Côté santé has errors/crashing/not working
Côté santé server network connectivity issues
Côté santé has black screen

Côté santé iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Côté santé app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Côté santé app crashes or not working on Iphone (iOS):

Close and restart the Côté santé app on iPhone
Update Côté santé app to the Latest Version for iOS
Uninstall and reinstall Côté santé iPhone app
Update your iPhone to the latest iOS version

Fix Côté santé on iPhone unable to connect to server/internet connection issues::

To resolve Côté santé network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Côté santé black/white screen (blank screen) on iPhone:

Follow the Côté santé iOS app troubleshooting guide Here →

Côté santé Android App Issues and Solutions

Fix Côté santé not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Côté santé app issues:

Force Stop the Côté santé App
1. On android, goto "Settings" » click Côté santé app. » click "Force Stop".

Update Côté santé to the latest version on PlayStore

Clear Côté santé App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Côté santé app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Côté santé.

Fix Côté santé unable to contact server/ Côté santé internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Côté santé » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Côté santé » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Côté santé on android.

Solve Côté santé black/white screens issue on Android:

Follow the Côté santé android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AG2R LA MONDIALE, developers of Côté santé.

About this app

Retrouvez au même endroit, vos remboursements par organisme : Sécurité sociale, mutuelle, reste à charge ainsi que ceux de votre famille. En un coup d’œil, suivez en toute autonomie votre budget santé global. Nous ne sommes pas propriétaires de vos données, juste les dépositaires. Vous pouvez donc les supprimer ou les récupérer à tout moment sur simple demande de votre part.