myGoMobile Reviews

myGo Reviews

Published by on 2026-04-09

🏷️ About: HudsonLink myGoMobile revolutionizes your bus riding experience. With myGoMobile, you can purchase HudsonLink bus tickets, check schedules, get real time bus information, receive service alerts, and more! myGoMobile Benefits: • Your phone is your ticket.


     


Is myGo Safe to Use?

We Investigate the app owner's website (Ridehudsonlink.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
61.3%

😎 Positive experience
30.6%

🫥 Neutral
8.1%

~ from Justuseapp.com NLP analysis of 42 combined software reviews.

Is myGo Safe?
myGoMobile appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is myGo Legit?
myGoMobile appears legitimate, though exercise caution.
42.2/100



Read 14 Customer Service Reviews 😠💢

1.8 out of 5
Not A Metro-North App! Use TrainTime App Instead!

Tried getting a Metro-North train ticket through myGo, but the ticket person on the train did not recognize my ticket or myGo. I think maybe I got a bus ticket on accident, but it was impossible to tell in myGo . If you want a Metro-North or LIRR ticket, use the TrainTime app instead!

Crappy app, worse bus company

So besides the error of me not being able in right now with my password and having to use the last of my change to go home, the real time tracking, bus times locations don’t for nothing, it ask for your location then sends you to “palisades lot J” it seems like they let 3rd graders use there sony “my first app” program for myGo? Avoid this bus and app as much as possible

No Access to purchased Tickets

myGo is only giving info on out of service trips. Nothing else is accessible. Cannot access my pitched tickets or any other info. Website is not helpful either.

Works 50% of the time

It only works 50%of the time mostly I the morning only. The error that I always when I do anything is

JSON could not serialized because of an error:

The data could not be read because it isn’t in the correct format

And once you get that it will NEVER work.

Garbage app

The literal worst transit app in the NY region.

Randomly breaks, strange layout probs, logs you out, and more

Not a fan. Currently can’t login (and bought a 10-trip that I now can’t access) because of random error code that has nothing to do with anything on my end. When you forget your password, the screen that comes up has a submit button that you can’t access while typing (and no option to close the keyboard). Currently not showing train times either. Would have been better off just looking up the schedule and buying ticket at the bus stop each time.

Bad app

I can’t even log In and on top of that , when I click forgot pw you guys send a 6 digit code for 5 boxes.

App is having issues with payment

Tried to purchase ticket using myGo said payment failed. There was an update which I accepted and it seems to have broken something. Please fix it

Tickets?

myGo does not allow me to purchase mobile tickets - please advise if this is still an option

Improvement in app but service is still bad

Schedule is still not accurate with busses scheduled to arrive at a certain time simply not arriving. What’s the point of placing trackers on your busses and having scheduled trips when your bus service is overall unreliable.

Great app but it keeps on logging me out

myGo is great,but why it logs you out randomly making you not be able to buy a ticket or use one and when you try to login it just says error.

Huge improvement on Hudson link app

So helpful to know when the buses are coming
And when they will be late or canceled. Getting tickets is a breeze. Literally makes life easier. 👍🏻

Hudson link is the best

Clean buses easy to buy tickets respectful driver comes on time

Works for me

Very simple easy to use.



Is myGo Safe? 🙏

myGoMobile appears generally safe, but use with caution. JustUseApp Safety Score for myGo is 33.3/100.
This assessment is based on our NLP analysis of 42 user reviews. Combined with the app store average rating of 1.8/5.

Safety Analysis

69.2% of users say app is risky 🚨
69.2%

19.2% of users say app is safe 👍
19.2%

11.5% of users have some concerns ⚠️
11.5%


Is myGo Legit? 💯

myGoMobile appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for myGo is 42.2/100 .
This conclusion is based on analysis of 42 user reviews.

🔏 Privacy & Data Safety

myGo collected the following data from you:

  • Data Not Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics



How was your experience with myGoMobile? Post a Review




Features

• Receive accurate and real-time schedule information to help you get to your destination on time.

• Get notified in real time of service disruptions along your favorite routes.

• Get notified when a scheduled pick up time for a single stop is canceled.

myGoMobile makes it easy to display information that is most important to you.

HudsonLink myGoMobile revolutionizes your bus riding experience.

  Contact Support
Developer:
MSF Global Solutions, LLC