Shop New Era Status

Last Updated on 2024-10-22 by New Era Cap

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Common Shop New Era Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shop New Era app on iOS and Android devices. Solve all Shop New Era app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Shop New Era iPhone Issues and Solutions

Shop New Era iOS app crashes, not working, errors
Shop New Era iOS app network issues
Shop New Era on iOS has black/white screen

Shop New Era Android App Issues and Solutions

Shop New Era has errors/crashing/not working
Shop New Era server network connectivity issues
Shop New Era has black screen

Shop New Era iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Shop New Era app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Shop New Era app crashes or not working on Iphone (iOS):

Close and restart the Shop New Era app on iPhone
Update Shop New Era app to the Latest Version for iOS
Uninstall and reinstall Shop New Era iPhone app
Update your iPhone to the latest iOS version

Fix Shop New Era on iPhone unable to connect to server/internet connection issues::

To resolve Shop New Era network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Shop New Era black/white screen (blank screen) on iPhone:

Follow the Shop New Era iOS app troubleshooting guide Here →

Shop New Era Android App Issues and Solutions

Fix Shop New Era not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Shop New Era app issues:

Force Stop the Shop New Era App
1. On android, goto "Settings" » click Shop New Era app. » click "Force Stop".

Update Shop New Era to the latest version on PlayStore

Clear Shop New Era App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Shop New Era app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Shop New Era.

Fix Shop New Era unable to contact server/ Shop New Era internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Shop New Era » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Shop New Era » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shop New Era on android.

Solve Shop New Era black/white screens issue on Android:

Follow the Shop New Era android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at New Era Cap, developers of Shop New Era.

About this app

A global brand of sport, culture, style, and self-expression for 100 years.