CNET app not working? crashes or has problems?

CNET Status

Published by CBS Interactive

CNET, the #1 source for tech news and reviews, puts the biggest stories of the
day and expert advice on the products you need to own, right in the palm of your
hand. Everything in the new CNET app (designed for both iPhone and iPad) is
focused on the areas that you -- as a tech fan -- care the most about: staying
up-to-date with the news and making informed product purchases.

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By Rob Gonzalez 1 year ago

Cnet is not opening all of a sudden.

Have a Problem with CNET: Best Tech News & Reviews? Report Issue

Common CNET Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CNET app on iOS and Android devices. Solve all CNET app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CNET iPhone Issues and Solutions

CNET iOS app crashes, not working, errors
CNET iOS app network issues
CNET on iOS has black/white screen

CNET Android App Issues and Solutions

CNET has errors/crashing/not working
CNET server network connectivity issues
CNET has black screen

CNET iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CNET app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CNET app crashes or not working on Iphone (iOS):

Close and restart the CNET app on iPhone
Update CNET app to the Latest Version for iOS
Uninstall and reinstall CNET iPhone app
Update your iPhone to the latest iOS version

Fix CNET on iPhone unable to connect to server/internet connection issues::

To resolve CNET network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CNET black/white screen (blank screen) on iPhone:

Follow the CNET iOS app troubleshooting guide Here →

CNET Android App Issues and Solutions

Fix CNET not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CNET app issues:

Force Stop the CNET App
1. On android, goto "Settings" » click CNET app. » click "Force Stop".

Update CNET to the latest version on PlayStore

Clear CNET App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CNET app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CNET.

Fix CNET unable to contact server/ CNET internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CNET » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CNET » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CNET on android.

Solve CNET black/white screens issue on Android:

Follow the CNET android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CBS Interactive, developers of CNET.

100% Contact Match

Developer: CNET.

E-Mail: [email protected]

Website: Visit CNET Website

About this app

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