Shop New Era Reviews

by Nick Name Taken Choose Another

You know what’s not great? When you choose a section to shop in and the page loads 5-10 times. It’s something you should be embarrassed about and should have found in routine testing….the kind you do when you care about your customers.

You know what else is not great? Seeing a cap you like in a New Era ad, then choosing the “click to see more” and then doing that, having ShopNewEra open to a different section and not being able to find the cap you were interested in.

And while we’re at it. How can you buy a hat online successfully anyway? The quality assurance for cap size consistency has been garbage since the 90s, and hasn’t improved. I have caps sized bigger than others that somehow fit too snugly. Bigger sizes should actually be bigger.

Garbage.

by BBoy@72

Don’t like the fact that you can’t contact a live person about a messed up order… the chat bot doesn’t always resolve issues, secondly… why does it take so long to ship these orders… and lastly, the availability of a lot of your merchandise is terrible… especially for people that wear 7 3/4 hats… that size seems to always be unavailable

by Hex From The Boggie Down

When I recently placed my order and was ready to check out and applied my coupon it took off the 20 percent at that point I realized that there might be something else I liked so I decided to check out the following day when I went to check out the coupon was gone when I went to reapply it wouldn’t let me I tried various other coupons and wouldn’t let me apply however if I would’ve checked out the night before the coupon would’ve applied the coupon was not expired so therefore I will not be doing any future business with you and not recommending anyone to this company matter of fact when my order comes I will be sending it back this is not good business practice I am very disappointed I hope someone takes out the time to actually read this

by Coleson212

It’s not easy to navigate for shopping. At all. You can’t shop by team unless you search for it. And then you can’t doing any filtering by style or other features. Very frustrating.

by Grim Reaper762

My friend showed me ShopNewEra and barely got it I took it off and got it again but for some reason it won’t let me put my Gmail and password like I just got it and thought if I took it off and got it again maybe it will work but still doesnt idk if it’s my gmail or something but I need help with this

by Dsadeputy

New Era, please, can we get some features added to this basic disappointing app? Not much, just add an option to filter view by hat size. Thank you.

by Fatirenlil

Just takes to long to receive order after spending $40 - $75 for the hat and then still having to pay for shipping

by That Guy…….

It never lets me make an account, it sends me the account activation email then when I click the link it sends me to the same page 🤦‍♂️. New Era other than the account is a great app to browse hats and apparel

by J.Roy1

Takes too long to receive your order. Should have a more expedited process.

by Critic W/a Fork And Spoon

A beautiful thoughtful working app, but it lacks the simple things. Maybe it is just my version….i double checked to make sure it was up to date (and it is). 1. Where are all the college drop downs 2. Why is it that most of the new “Collections” doesn’t include the Texas Rangers? 3. When you ship high dollar hats and carriers that we love, think about how you would want to receive them. It’s a collection that you work hard for. It’s a clean addiction with a beautiful product. Love us like we love you. 👊🏽

by Rook Da'Crook

Love ShopNewEra & It’s The Easier Way Of Purchasing A Ball Cap. There’s A Variety Of Ball Caps From Almost Every Professional League. Plus No Tax Added On It’s Awesome. I Can’t Wait To Try On My Two New Ball Caps. Thanks In Advance !!

by Ibleedgreen21

I've been wearing new era hats since I was a kid , and now at 36 years old I'm still shopping and wearing new era hats in my everyday life. Always on point and plenty of hats to choose from-from my favorite teams! Fly Eagles Fly !

by Stortshm

I love all the deals and I love that they have a section with discounted hat specially if you have a boyfriend that loves wearing hats and that’s all they wear so it’s a great website to get hats specially fitted hats and a great price

by HeyPerdido

Easy to order and a lot of choices

by Fanduel Fan 1

Love the sales u do a great job with app why did they take off 7 3/8 on search filter was on there last week now it’s not popping up thanks
Just placed a 445 dollar order and was a little hard to find 7 3/8

by RexIllest

Bought two for the price of one couldn’t be a better buy

Thank You

by Dochrjfbfkrbgkfn

Always willing to help you out and always willing to make you happy. Thanks again team new era

by RiCardo 300 Clashers 2

It’s a show trying to hunt down the hat you are looking for, me myself a cap collection get notified by New Era every time something
New drops. I’m always sporting in style and in season!

by Jey Sim 332

I have ordered some caps but the order does not appear and I cannot track it, what could have happened there?

by Asportsfan2012

I am a huge fan of new era hats and when I found out you guys now have an app, I was hooked. I have one suggestion, please add NCAA hats. I love college sports and I’m a huge fan of what’s available. Thanks and have a fantastic day.

by Tagyourmom

It would be awsome if customers could design our own merchandise as other apps

by Jody69er

New Era in my opinion is the GOAT of fitted Hats!!! No where else is Authentic and Bold as New Era!!! Thank you for you product and you have gained a life long customer!!!

by Fresmontana

Get ShopNewEra ! Makes purchasing so much more easier in my opinion. App works great and haven’t had an issue.

by Dallas38

Love the website prices are reasonable product is great, but my wife complains says I buy too many hats.

by LONG THICK

Where is my 40% off plus 15 % for signing up I don’t understand

by BEE17Th

Great quality service

by IndroMental

A must have when shopping