stayconnect® remote Reviews

by MG9981

If you’re paying for a hotel, why wouldn’t you have a remote to the tv, and if you don’t, call the front desk and get a new remote. stayconnect literally just lets you turn the tv on/off, change channels, and control the volume. That’s it. No casting capability. I type this as I have a functioning tv remote next to me, therefore making stayconnect completely useless.

by Skkkkeet

So I was in my hotel room, trying to connect stayconnect to a show app. All it is, is a list of channels. Not even the schedule for the shows. Like, it’s leaving me with nothing to do. I’m trying to watch my own shows and not live tv. I can’t even connect to the tv. Even the Wi-Fi can’t connect to the tv and get me the CORRECT hotel room number.

by TraceyHopkins

stayconnect is the most misleading thing I’ve ever had the misfortune of downloading. The hotel tv and description said it would allow me to “control the tv with my phone”, which I obviously thought meant I could broadcast and mirror my phone to the tv. Instead it turned out to be a mobile remote. Just use the remote! I don’t see the point of this, and I wish they could make it clearer that it’s just a remote in your phone.

by Minecraft Kixx

It just doesn’t make any sense at all, why if I can connect to a phone over wifi am I not able to stream content from my phone, I understand it’s a small leap from the way this works now but it is actually functionally useless otherwise, you cannot access the thing that lets you use your phone as a remote, without a remote. So you get less control for more effort, brilliant

by 716DC

The TV says you can access your account and you can check out of your hotel and some additional features but all it is is the remote. Obviously, it says it on the description on stayconnect but the only reason I only search stayconnect to download it is because the TV said it can control the TV and access the account with the hotel. There’s not even an option on here to do that.

by Fght38544

Pretty pointless as you need a tv remote to connect to stayconnect which is a more limited remote. The reviewers saying it helps cast would be able to cast without stayconnect . My hotel has the tv on another network other than the guest network. The hotel probably doesn’t want casting because they want you to buy on demand movies so the pit a worthless app on the tv to make you think the issue is stayconnect .

by I Couldn’t Watch My Housewives

I’m am appalled. As Tyra Banks said “ i cannot give you a zero so I will give you a one.” I went in blind to stayconnect thinking I would be able to cast something on my hotel tv, however I was thoroughly mistaken. It turns out it’s a low budget remote. It had like five HBOs I didn’t even know there were five HBOs. I turned the channel accidentally to a horror movie and the tv conveniently disconnected the device so I couldn’t change it. I was scared. What’s more is the logo for stayconnect is a carbon copy of the Peloton logo. I smell copyright infringement. All this to say I will unfortunately not be casting my real housewives of Orange County onto said hotel tv and I will be taking my money, tears, and dedication elsewhere. Thank you and that is all for my Ted talk.

by Booger515

I stayed at a hotel and it said to use stayconnect to connect my phone to the tv. When I did I was not able to stream anything all I could do is turn the tv on/off and Change the volume. Then when I went to delete stayconnect I find out that stayconnect won’t let me delete it; it doesn’t even show up in my apple apps In my settings. DO NOT DOWNLOAD stayconnect!!!

by Icantbelieveivedonethis

The other reviews are accurate and mostly summarize the issues, but let channel my inner amateur QA. Download stayconnect , connect, change the volume from default. Close stayconnect , reopen it. The volume slider returns to default (my room's TV was 50% of the max volume). My condolences if this happens, and on reopening stayconnect your finger slips and loses contact with your phone screen before an attempt to lower the volume. At this point, you've woken up everyone in your hotel room. As you frustratingly try to set the volume to the prior snafu value, 20, you realize that trying to set the volume to value 20 with stayconnect actually is not possible. The most granular increments you can set are 21 or 19. Obviously a non issue usually... apparently this is a forbidden volume level and swiping in the toggle will to try to get to that volume level drops you at 21 or 19. Obviously, this would normally not be a big deal, but combining it with the previous observation along with the expectation that THE REMOTE APP SHOULD FUNCTION THE SAME AS THE REMOTE (for reference, none of the issues described applied when using the physical remote), has resulting in myself writing this overly verbose review.

tl;dr Unless you have literally lost the physical TV remote in your hotel room, there is literally no benefit to installing stayconnect

by Will*G

stayconnect supposedly allows you to cast content to your hotel tv but it has never worked at any hotel I’ve stayed at. Following instructions carefully will not help you, the device to cast to is never found. Tried with both iPhone and a Samsung and with multiple establishments. Don’t waste your time.

by Good@Worst_Impressions

I thought to myself, $300+ per night, minimal on-demand, cable whose only information is “no information available” for every channel - SURELY I can connect my phone and watch my own apps, uninterrupted by horrible pizza commercials where the voice over is restraining tears, FOR I DID NOT KNOWWWW OF THESE PIZZA DISCOUNTS.

Why yes-of-course! A simple app will connect your phone to the tv! Have access to your data. Connect to your literal face and biometrics.

And now my phone has remote buttons on it, a volume control, and a power button. Like the remote in the room. It connects my phone to the tv with no benefit for me to project decent content, and every benefit for them to track my other app usage. My phone is now open to, I’m sure, simple hacking from an app that delivers literally nothing to the user and serves itself. Avoid this.

by Shelbs E

I tried to follow directions on my tv and some intrusions in reviews but couldn’t get it to work or find google chrome cast anywhere on my tv. I tried on other devices to see if it would work then but it didn’t. I wouldn’t recommend if you want to stream from Netflix or another streaming platform.

by QwertyAzPoi

Have never had a problem casting before this. It doesn’t cast. None of the descriptions of the good reviews work (had already tried them).

And, why pay $5/day to cast content you already paid for onto a screen? It felt like a rip-off to begin with, even if it worked, and then it didn’t work.

by Hugs 🤗

Tried to stream from my iPad to hotel. It did not work at all. The hotel room screen went black. Tried quite a bit of troubleshooting to no avail. Now I’m paranoid that this is a scam to steal personal data from everyone’s computers when they try to connect. 😣😣

by MonocularJack

stayconnect uses your phone as a remote control as the description states. Do not expect casting, stayconnect doesn’t claim to be. Look at your TV remote. Look at stayconnect . Look at the TV remote. Same.

Three stars since it doesn’t add any value over the actual remote.

- no guide
- no mute
- no sleep timer
- not much faster switching channels than the remote

Only value-add is being able to see channel names and jump direct but still, very small value add. See those things on the remote, those are called “buttons”, there, now you don’t need your phone.

by SwiftEras

It all really depends on the TV and the limits it has. Hotel I’m in only has so many channels, and stayconnect is just a quicker way to change from channel to channel. The TV I’m using doesn’t have the chromecast option to stream, so now I’m being forced to watch Kelly Clarkson.

by Low Clearance

I don’t quite get the hate for stayconnect in the other reviews. It does exactly what it claims to do in its description right here on stayconnect Store: change the channels, adjust the volume, and control the power. (Apparently, certain reviewers here are too inept to even read this, or perhaps they delight in playing the victim and saying they were “misled”.) Yes, this is very basic functionality, but it’s a lot more convenient to flip through channels via a labeled list on your device rather than punching in a meaningless, ambiguous number or using up/down on the remote, so stayconnect is a clear improvement here; the other reviewers saying that stayconnect is “useless” don’t know what they’re talking about.

With that said, stayconnect is missing basic functionality that is standard on remotes, such as mute (the only way stayconnect lets you zero the volume is by dragging the volume slider to the bottom, and there’s no quick way to return it to its previous level), previous channel, and similar functions, so it’s a step down from that standpoint. Hence only three stars.

By the way, while other reviewers claim that stayconnect allowed them to cast to their TV via AirPlay or Chromecast, I did not find this to be the case. Perhaps my hotel didn’t enable this functionality or its TVs were not compatible with it? Here again, though, while this would be nice to have, stayconnect doesn’t promise it, so I can’t fault it.

by Papais

You used to be able to put has the ability to see local schedule but no longer? Why, no longer an option?

by MattHollister101

Works as advertised. Let me change channels and volume in my hotel room. Still have to touch the remote to do the pairing thing otherwise good.

by Semrehj

Had to give it 5 stars because app works as intended but why?. Thought this was going to allow streaming to TV from connected device but it is just a remote.

by IZONPOOKIEFIRE

Great way to control hotel tv. Don’t have SLOWLY scroll through Tv guide with remote. U can quickly jump from channel to channel. 👍🏽

by Adelle

I may be in the minority, but this worked for me. I was able to do what I was told - change the channel, change the volume, look at the guide. This was at a Hilton brand hotel. Connection was great

by Elyseholly

I feel like people who can’t connect are inept at following directions. Click “google chromecast” on your hotel tv guide and follow the directions closely. (They will ask you to join a specific WiFi). Then All you need to do is open a streaming app on your phone, and click the streamcast button. It really is that simple.

by Ryon

stayconnect is FINE, but it’s only a remote control, as the description says. Some TVs also have a Chromecast feature, some TVs don’t, but that has nothing to do with stayconnect.

by Emzzy1118

But then I read someone else’s review that explained how to make it work! I will say that the instructions were lacking in my hotel (Hyatt) and without coming to read reviews I would have literally never known how to do this.

1. Download stayconnect
2. Connect to hotel wifi
3. Connect stayconnect to the Google chromecast option on your tv
4. Once stayconnect is connected and is functioning as a remote, leave stayconnect and open your preferred streaming service app
5. Find what you want to watch and select the Cast icon and your TV will appear!!

I had to disconnect and reconnect once, but after that it worked great all week. Hope this helps someone else.

by Computer Anywhere

Once you download stayconnect and are connected to the hotel wifi you simply close stayconnect and go to your app of choice on your phone. Once you select a program within Netflix for example that program will have a little rectangle box on it. Select the box and then select the chromecast option and the program will be mirrored on the TV.

by Christopf

I didn’t use the remote features, but I did easily cast content from my streaming apps to the hotel room TV (great!).

To cast simply open your streaming app of choice (Netflix, etc), hit the cast button but select “Chromecast” (not Airplay).

by Karly80538

Instead of fumbling with a remote and figuring out channels you scroll through them on your phone. Easy and helpful.

by Bob Sackomano

Aug 2024, Grand Hyatt Wash DC…
This did what stayconnect Store description said it would do, seamlessly in our case. What benefit it provides in lieu of the TV remote, I haven’t a clue 🤷‍♂️. Feels like a waste of time.

The only problem we encountered is that Hyatt gives guests the impression you can ‘cast’ with stayconnect…you can’t. Hyatt also utilizes Google Chromecast and unfortunately, on this evening, it isn’t connecting.

by Connor$$$

I was able to share Netflix to my hotel TV. Just wait for the pop-up on your TV that tells u when it’s ready

by Beseeingyou08

I followed their instructions and was able to watch Prime, Tubi and Netflix on my hotel tv. The tv has to be set up to recognize this app. Performed flawlessly.