Contact stayconnect Support

by Icantbelieveivedonethis

The other reviews are accurate and mostly summarize the issues, but let channel my inner amateur QA. Download the app, connect, change the volume from default. Close the app, reopen it. The volume slider returns to default (my room's TV was 50% of the max volume). My condolences if this happens, and on reopening the app your finger slips and loses contact with your phone screen before an attempt to lower the volume. At this point, you've woken up everyone in your hotel room. As you frustratingly try to set the volume to the prior snafu value, 20, you realize that trying to set the volume to value 20 with the app actually is not possible. The most granular increments you can set are 21 or 19. Obviously a non issue usually... apparently this is a forbidden volume level and swiping in the toggle will to try to get to that volume level drops you at 21 or 19. Obviously, this would normally not be a big deal, but combining it with the previous observation along with the expectation that THE REMOTE APP SHOULD FUNCTION THE SAME AS THE REMOTE (for reference, none of the issues described applied when using the physical remote), has resulting in myself writing this overly verbose review.

tl;dr Unless you have literally lost the physical TV remote in your hotel room, there is literally no benefit to installing this app

by 716DC

The TV says you can access your account and you can check out of your hotel and some additional features but all it is is the remote. Obviously, it says it on the description on the app but the only reason I only search the app to download it is because the TV said it can control the TV and access the account with the hotel. There’s not even an option on here to do that.

by I Couldn’t Watch My Housewives

I’m am appalled. As Tyra Banks said “ i cannot give you a zero so I will give you a one.” I went in blind to this app thinking I would be able to cast something on my hotel tv, however I was thoroughly mistaken. It turns out it’s a low budget remote. It had like five HBOs I didn’t even know there were five HBOs. I turned the channel accidentally to a horror movie and the tv conveniently disconnected the device so I couldn’t change it. I was scared. What’s more is the logo for this app is a carbon copy of the Peloton logo. I smell copyright infringement. All this to say I will unfortunately not be casting my real housewives of Orange County onto said hotel tv and I will be taking my money, tears, and dedication elsewhere. Thank you and that is all for my Ted talk.