MySynchrony app not working? crashes or has problems?

MySynchrony Status

Published by on 2023-10-30

Download the MySynchrony App today to securely manage the same private label
credit card accounts that you manage on MySynchrony.com quickly and
conveniently!* You cannot access Synchrony Bank Savings accounts and some
private label national brand credit cards on this app.


I have a problem with MySynchrony

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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 8 Comments

By Chris   3 months ago


Won't work on note 10 plus. This seems to be a problem with everyone who has an older phone. People have older phones and still like to use them. Fix your shot. Stop forcing people to have to buy new phones all the time

By Scott Repella   4 months ago


I installed the app to my note 10 plus, it will not open, I uninstalled and reinstalled it many times, still will not work. it works fine on my s23 ultra but not the note 10 plus, I also cleared data and cahe nothing works. Is there an issue with the app on this older phone?

By Sara Smith   7 months ago


My synchrony app is not loading.

By steve   8 months ago


MySynchrony app stopped working. I have uninstalled and reinstalled several times. tried to contact support i just get bounced around chat and live person but before I can get a support tec they ask for my card info. when I reinstall the app. it does nothing, I later will get a notice from my phone saying it will put it into deep sleep because it keeps crashing. what up with this Synchrony? My phone is up to date, and I have no problems with any other accounts. also, any feedback would be appreciated

By Brandon Hollingsworth   8 months ago


I downloaded the app but after the SSN verification screen the app shuts off, i have tried deleting the app 3 times and then downloading again and still nothing.

By Adelheid Mann   1 year ago


Cannot access the website. I input login information and password, but the site just has the three yellow lines that move, but never goes further. Three Days now!!!!

By Ben   1 year ago


I’m just trying to make an early payment on my synchrony card. However my Face ID login nor my password login are working. Fortunately I still have more than a week to make the payment before it is late, but I thought I would comment my problems with the app in case this somehow helps the issue to be resolved.

By Cathy Rice   1 year ago


I have tried for 5 hours to make my payment and the app won't take my bank information. I've tried calling the payment in, and all I got was please hold someone will be with you in a moment and that's been over 4 hours. Now my payment is going to be late. This upsets me.


Common dislikes about MySynchrony app

- Hassle to get a hold of people over the phone

- Some customers have given Syncrony 1 star on their app

- Account closed without notification or explanation

- Hurting credit score by lowering credit with them to the current statement



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Common MySynchrony Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Synchrony Financial, developers of MySynchrony.


100% Contact Match

Developer: Synchrony

E-Mail: [email protected]

Website: Visit MySynchrony Website

72% Contact Match

Developer: Synchrony

E-Mail: [email protected]

Website: Visit Synchrony Website



About this app

Download the this app App today to securely manage the same private label credit card accounts that you manage on this app. com quickly and conveniently!  You cannot access Synchrony Bank Savings accounts and some private label national brand credit cards on MySynchrony. *Private label credit cards issued by Synchrony Bank. 



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