Familo app not working? crashes or has problems?

Familo Status

Last Updated on 2024-12-09 by Familonet GmbH

I have a problem with Familo

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Not working

42.9%

Something else

42.9%

Connection

14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Familo Problems 🔥

- Live tracking requires tapping the continue icon frequently

- Location timing is often delayed up to 10 minutes and less precise in some areas

- Not very user-friendly

- Limited options for some users

📋 3 Reported Issues:

Tracey 2022-08-16

I did not authorize my debit card to be used I need to cancel and have my funds returned to my account immediately or I will be making a report

Wilson 2022-06-06

Not able to use Familo app as the moment I enter email address, it shows as no internet connection, despite having broadband service. Please help

Amani 2022-05-28

It’s not working always error ..

Showing 1-3 of 3 reported issues:

Have a Problem with Familo: Find My Phone Tracker? Report Issue

Common Familo Problems & Solutions. Troubleshooting Guide

Table of Contents:

Familo iPhone Issues and Solutions

Familo iOS app crashes, not working, errors
Familo iOS app network issues
Familo on iOS has black/white screen

Familo Android App Issues and Solutions

Familo has errors/crashing/not working
Familo server network connectivity issues
Familo has black screen

⚠️ Troubleshoot | Fix Now in One Click

Familo iPhone Issues and Solutions

How to fix Familo app crashes or not working on Iphone (iOS):

Close and restart the Familo app on iPhone
Update Familo app to the Latest Version for iOS
Uninstall and reinstall Familo iPhone app
Update your iPhone to the latest iOS version

Fix Familo on iPhone unable to connect to server/internet connection issues::

To resolve Familo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Familo Android App Issues and Solutions

Fix Familo not working on Android, crashes, errors or is unresponsive:

Force Stop the Familo App
1. On android, goto Settings » Familo » click [Force Stop]

Update Familo to the latest version on PlayStore

Clear Familo App Cache and Data:
1. On android, goto Settings » Apps » Familo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Familo.

Fix Familo unable to contact server/ Familo internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Familo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Familo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Familo