Are you having issues? Select the issue you are having below and provide feedback to BrightSign.
- App does not refresh after an action is sent
- Players that go offline do not automatically come back online on the app
- App needs an update with new features
- App does not detect local BrightSign players automatically or manually
- App crashes when logging in to the player
- App cannot connect to the unit.
Complete guide to troubleshoot BrightSign app on iOS and Android devices. Solve all BrightSign app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BrightSign, developers of BrightSign.
Select any this app player connected to the local network, and then use your mobile device to change user variables for the current presentation, or to trigger presentation events and transitions. Control and manage your this app digital signage media player directly from your iPad or iPhone. All locally connected this app players are automatically detected. Select a player, and controls for that player's presentation are immediately available for real time interaction. · Remote snapshots of the current presentation can be viewed within BrightSign for presentations created with BrightAuthor 4.