BrightSign Reviews

BrightSign Reviews

Published by on 2020-11-06

🏷️ About: Control and manage your BrightSign digital signage media player directly from your iPad or iPhone. Select any BrightSign player connected to the local network, and then use your mobile device to change user variables for the current presentation, or to trigger presentation events and transitions.


       


Overall Customer Experience 😎


🤬 Negative experience
67.3%

🫥 Neutral
19.4%

😎 Positive experience
13.3%

~ from Justuseapp.com NLP analysis of 15 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- BrightSign has the best digital signage products in the market

- Stable and intuitive app

- Elegant design



Read 9 Customer Service Reviews 😠💢

1.9 out of 5
Should be zero stars

BrightSign does nothing it says it will do. Starting with claims of:

1) “Local this app players are automatically detected”. I have 8 players on the local network.
4 HS144’s, an HD 1022 and 3 HD1024’s

It can’t find any of them automatically or manually.

I can connect to all of them via web browser, some have passwords, some do not, it doesn’t seem to matter. I can even ping and connect to them via my iOS device...but not using BrightSign.

BrightSign is completely useless when you can’t get past set one.

Crashes every time

BrightSign crashes every time I try logging in to the player.

Can't find my LS3

I can pull up my unit via a browser no problem. Enter the same up into app and nothing

Need additional work

Can’t connect to unit

Jeff

App will not refresh after an action is sent. When action to load new page (and new set of actions), the actions from the previous page stay on app and no longer effective. Users need to return to app home and re open selected player to refresh the action list. Previous version was better for me.

Offline players don’t come back online

When a player goes offline it moves to the offline tab in BrightSign but when it goes back online it doesn’t comeback to active on BrightSign ... you have to delete the player and re-add. Annoying.

Update?

Might be time for an update to BrightSign. I have a few feature requests I'm getting from my showroom managers and just noticed that "last updated" timestamp.

Excellent product, very helpful app

Look, these guys just have the best digital signage products out there, period... You can save a ton of time researching, and just go with this app. Stable, intuitive, and elegant.

Forced to upgrade

A bunch of HD210s an all is working fine.......until IPad dies and there is no way to get the older version of BrightSign on the replacement IPad. this app answer....buy all new units, redo all brightauthor files, retrain all clients........on and on. Time is money. I understand they don’t want to support people unless they spend ‘new’ money, but at least give me the old app so I can sort it out myself.



Is BrightSign Safe? 🙏

No. BrightSign does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 15 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.9/5 . Justuseapp Safety Score for BrightSign Is 16.5/100.

Safety Analysis

64.3% of users say app is Risky 🚨
64.3%

21.4% of users have Some Concerns ⚠️
21.4%

14.3% of users say app is Safe 👍
14.3%


Is BrightSign Legit? 💯

No. BrightSign does not seem legit based on our analysis. This conclusion was arrived at by running over 15 BrightSign User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BrightSign Is 40.6/100..


How was your experience with BrightSign? Post a Review




Features

Select any BrightSign player connected to the local network, and then use your mobile device to change user variables for the current presentation, or to trigger presentation events and transitions.

Control and manage your BrightSign digital signage media player directly from your iPad or iPhone.

Select a player, and controls for that player's presentation are immediately available for real time interaction.

All locally connected BrightSign players are automatically detected.