Chrome Remote Desktop app not working? crashes or has problems?

Chrome Remote Desktop Status

Last Updated on 2022-05-16 by Google LLC

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Connection

50.0%

Not working

33.3%

Screen

16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Chrome Remote Desktop Problems 😠👌🔥

- There is latency that needs to be reduced.

- The app needs to add mouse wheel, left click, and right click buttons for easier use.

- The app is not interactive with screen readers.

- The app tries to connect even when the host computer is turned off.

- The keyboard functionality needs improvement, as some keys and shortcuts do not send to the controlled computer.

Have a Problem with Chrome Remote Desktop? Report Issue

Common Chrome Remote Desktop Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chrome Remote Desktop app on iOS and Android devices. Solve all Chrome Remote Desktop app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chrome Remote Desktop iPhone Issues and Solutions

Chrome Remote Desktop iOS app crashes, not working, errors
Chrome Remote Desktop iOS app network issues
Chrome Remote Desktop on iOS has black/white screen

Chrome Remote Desktop Android App Issues and Solutions

Chrome Remote Desktop has errors/crashing/not working
Chrome Remote Desktop server network connectivity issues
Chrome Remote Desktop has black screen

Chrome Remote Desktop iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chrome Remote Desktop app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chrome Remote Desktop app crashes or not working on Iphone (iOS):

Close and restart the Chrome Remote Desktop app on iPhone
Update Chrome Remote Desktop app to the Latest Version for iOS
Uninstall and reinstall Chrome Remote Desktop iPhone app
Update your iPhone to the latest iOS version

Fix Chrome Remote Desktop on iPhone unable to connect to server/internet connection issues::

To resolve Chrome Remote Desktop network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chrome Remote Desktop black/white screen (blank screen) on iPhone:

Follow the Chrome Remote Desktop iOS app troubleshooting guide Here →

Chrome Remote Desktop Android App Issues and Solutions

Fix Chrome Remote Desktop not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chrome Remote Desktop app issues:

Force Stop the Chrome Remote Desktop App
1. On android, goto "Settings" » click Chrome Remote Desktop app. » click "Force Stop".

Update Chrome Remote Desktop to the latest version on PlayStore

Clear Chrome Remote Desktop App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chrome Remote Desktop app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chrome Remote Desktop.

Fix Chrome Remote Desktop unable to contact server/ Chrome Remote Desktop internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chrome Remote Desktop » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chrome Remote Desktop » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chrome Remote Desktop on android.

Solve Chrome Remote Desktop black/white screens issue on Android:

Follow the Chrome Remote Desktop android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Google LLC, developers of Chrome Remote Desktop.