ACTi Mobile Client Reviews

ACTi Reviews

Published by on 2026-03-14

🏷️ About: ACTi Mobile Client allows you to view and control cameras on your smartphone or tablet. Easy access to live camera and playback for remote and real-time surveillance.


       


Overall Customer Experience 😎


🤬 Negative experience
92.2%

😎 Positive experience
7.8%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 26 combined software reviews.

Is ACTi Safe?
ACTi Mobile Client does not appear safe based on available data.
7.8/100

  Safety Analysis »»

Is ACTi Legit?
ACTi Mobile Client does not appear legitimate based on our analysis.
7.8/100



Read 20 Customer Service Reviews 😠💢

2.1 out of 5
Not Working with ACTi NVR

previous version worked excellently. this version does not connect on iPhone at all. afraid to update my iPad with it. Can't downgrade the versions and can't see anything. Please fix this soon!

Crashes

Can you guys not manage to make ACTi crash every two seconds thanks!!

Outdated & feature poor

ACTi interface is extremely lacking. On iOS the features are berry light with only basic viewing and some difficult to sue POV controls. ACTi does not support video playback from SD. For what these systems cost I would expect at least a better app.

Unreliable

ACTi is simply unreliable. It is able to load the streams, however when trying to select an individual camera for viewing, it shows a grey window in the place of a video stream. Zooming in on a stream is a multi step process, as if it was written on software designed in the '90s. Don't waste your time with ACTi, I've reinstalled it and tried every trick in the book to get it working properly and with no results. this app, you can do much better.

Camera access

How do get the Info to add cameras?

Super glitchy

I can’t even use it on my iPhone 14 Pro. It causes the entire phone to crash. Super concerning. Do not trust!!

Bad

Even with perfect WiFi, even standing in the restaurant, it can’t seem to load anything.

Haha

City of New Boston, Michigan's poor attempt to hide the fact that the railroad continues to screw them. Bad solution by the city to choose. Camera never works at Sibley and Eureka which are the most important streets. Nice try. If I could give 0 stars I would. Neat.

Update not working

Updated app iPhone. Running a cms with 17 schools on it. When you view one school it is show camera from the other schools. Doesn’t matter what location is pulled up. All showing end every camera on system individually.

Unusable on iPhone 14 Pro

This version is completely unusable with any iPhone 14. Have tried on several and it actually causes the phone to crash, requiring a long power button hold to get the phone to boot. This is much more concerning than an app crash…..

Multiple issues and weaknesses in the app

Why does it rotate the screen whenever i slide FWD or back??? It cancels the zoom you had on and zooms out automatically then flips (rotates) the screen when you slide in playback.
ACTi also did not let me log in after setting it up and setting configs, i press next and ACTi crashes, it took months to solve this.

Awful :(

MobileGo was better than ACTi for two huge reasons. One, you can zoom the whole image of the camera with out the need of digital zoom (and digital zoom is awful). Two, you can play back remote recorded events. This is a step back for this app... I only hope I can get better. :*(

Won't allow connecting with blank user&password.

I don't want to be forced to use a user name and password when security isn't necessary.

Needs HTTPS/TLS support

this app just released NVR3.0.16.29 which brings support for TLS and encryption, however ACTi does not support it. Please add it!

Works well

So far so good. Seems to work better than MobileGo, able to connect to my NVR3 server and view my cameras. No ability to view recorded video though.

Ok but minimalist - problem in landscape mode

Working with cameras directly it works ok for viewing- except with multiple cameras there is no way in landscape mode view of camera image to go back to select a different camera because the back arrow button is not visible. The workaround is to rotate mobile device back to portrait mode to make the back arrow appear to tap it - then rotate back to landscape mode for the larger image view.

CCTV

Finally an this app client that you can actually have multiple locations saved. In the older client you could not do that you had to Manually punch In IP address every time...Easy to use and works for me

Pleased with the Acti App

Pleased with the this app App. I had issues in the past w/ACTi , It occurred on a update.I emailed customer service, they promptly replied, and addressed my issue.

App works fine

ACTi works totally fine from what I can tell.
I think most of these reviewers have no idea what they’re doing. That or they are mistaking ACTi for something else entirely.

Much better now Acti

If it doesn't work After installing this version then you need firmware update and possible update your cameras as well. If you are having trouble then please contact this app tech support. They can assist updating remotely. Great work this app.



Is ACTi Safe? 🙏

ACTi Mobile Client does not appear safe based on available data. JustUseApp Safety Score for ACTi is 7.8/100.
This assessment is based on our NLP analysis of 26 user reviews. Combined with the app store average rating of 2.1/5.

Safety Analysis

70.8% of users say app is risky 🚨
70.8%

20.8% of users say app is safe 👍
20.8%

8.3% of users have some concerns ⚠️
8.3%


Is ACTi Legit? 💯

ACTi Mobile Client does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for ACTi is 7.8/100 .
This conclusion is based on analysis of 26 user reviews.

🔏 Privacy & Data Safety

ACTi collected the following data from you:

  • Data Not Collected:



How was your experience with ACTi Mobile Client? Post a Review




Features

ACTi Mobile Client allows you to view and control cameras on your smartphone or tablet.

Easy access to live camera and playback for remote and real-time surveillance.

Required setup of H264 video encoder and resolution at 1920x1080 or below for devices on ENR to view live stream in Channel Preview.

  Contact Support
Developer:
ACTi Corporation

Contact e-Mail:

Privacy Policy: