Ivanti Mobile@Work™ Client Reviews

While providing a secure way of accessing corporate email and another resources, Ivanti is quite buggy. Launched automatically when Email+ or other in-suite apps, it’s supposed to verify device compliance, log in the user (FaceTime) and then hand back over to the originating app. But this never happens - it just verified device compliance and stops there. One need to switch back to Email+ in order to be once again forwarded to this buggy app before user authentication happens.

Also, might be my company policies, but as new iOS versions are not automatically approved, more then once, I had my phone automatically update iOS overnight and the first check of emails using Email+/MobileIron in the morning rendered my device non-compliant and Email+, together with my on device email and settings is wiped and I am without access to my corporate resources until some IT resource person have had their morning coffee and decided that the iOS security update indeed made the device more secure.

Ivanti and the whole suite uses old fashion security approaches and offers little convenience for the users. If you are stuck with this solution because of your company polices, I’m so sorry for you.

This, and the Docs@Work companion, have been nothing but trouble. Crashes, bugs, etc. Our IT department chose Ivanti for security purposes, but Ivanti functionality for the user is nothing but trouble. The document management functions work/don't work inconsistently. Just trying to sign a document can be an exercise in frustration. The pop up menus appear and disappear on a whim and the signature save function will work then not work. I'll amend a document then save it, then Ivanti won't let me have access to it again. Now I'm told that there is a new update and Mobileiron will no longer work with any iOS less than 10, so my 3rd Gen iPad (which can't be upgraded beyond 9) won't run it, which means I would have to spend hundreds of dollars on a new iPad just to run Mobileiron, which isn't even working properly on my iPhone 8 with iOS 11!

I believe Ivanti is causing my iPad’s screen to freeze. It was working fine until I installed this program and supporting apps, apps@work and docs@work.

I wiped my iPad and set the iPad up as a new iPad. Everything was working great. For 4 days, I had no issues. Had my company enable my account to install MobileIron and configuration. Not 5 minutes after the entire setup, the screen started freezing. Games, web browsing, Facebook app, all freeze for about 10-20 seconds at sporadic times.

I’m a loyal, frequent user of MobileIron. It worked great, until a recent defect I noticed. When sending an email (from Outlook in desktop with bullet point numbering) the numbering shows up incorrect when viewing the email through the MobileIron app. I’m still giving you five stars because it’s a great app, but please fix this defect!

Our company switched to this product for some unknown reason. I believe it has something to do with security but we were not told the reason. With that said, it’s terrible. You have to have it open to known when you have a new e-mail. This drains your battery. Another item is that I can no longer go to a simple URL link. Maybe this is also a security issue? But I can manually go to the link by copy and paste so what does it matter? I would never recommend this product to anyone… IF you have a choice.

My original problem was the lack of search capability within email folders. When I tried to submit a bug report in-app, the TO line was blank. That started a search for a tech support email on their website. Nada. So I come to Ivanti Store and the feedback link doesn’t work either. The company probably thinks customers are happy since they’ve had no bug reports!

Had to reinstall recently on a new device, it worked for the 1st day. It’s been crashing constantly since then, won’t be able to access work emails now. Please fix it.

Ivanti is used by companies to protect information, known as security. It’s a necessary evil for sure. But for those complainers talking about privacy and what Ivanti is capable of, talk to your company. It is the company’s decision on what settings or restrictions MobileIron is capable of. The company is the customer of MobileIron and they decide what it can and cannot do. You look like fools if you think otherwise and complain.

Had to load this on personal phone for company emails. I do not work there anymore and although I have deleted this from my phone Ivanti is still controlling everything. How does it control everything when it has been deleted? Their tech is not very helpful because I do not know some pin from the company I no longer work at nor have access to their email system.

My company forced us to install this software. The only thing I can see that it does is randomly delete my contacts. My phone still knows who it is but I can no longer use Siri or hands free in car because it won’t attach their name to their number. Some contacts now have two to three entries. I fix a contact and 2 minutes later it’s gone. HIGHLY UN-RECOMMENDED

Most of the negative reviews seem to be due to functionality restrictions put in place by the IT departments that deploy it. Functionality missing, e.g. inability to share, has been configured in the policy distributed by your company, not by MobileIron.

They have no way of disabling screen capture on the apps related to work . So they disable the screen capture on the whole phone . So it’s either you lose the screen capture feature which is very important for every day usage or you use their app for work . No thank you I will check my email when I get to work instead . What a shame !

Please fix this soon. I wasted a lot of time trying to figure out why this feature disappeared and then found out it was MobileIron causing the problem.

Very frustrating as I would expect this kind of issue to be fixed very quickly in a couple of days not a couple of months.

Solid email, work tool app. They fixed the ability to share things through the share button.

I’ve been trying for half a day to install and activate the MDM profile. No go so far. App crashes and is not at all intuitive. Gave up. I’ll check my mails when I go to the office, thank you.
When the rest of the world is trying to make it easy to work remotely, I don’t see any value in an app like this.

Somehow, Ivanti worked for around a day after they supposedly “updated” for iOS/iPadOS 13 but hasn’t allowed you to open attachments in Docs@work since. Ironically everything is fine for the iPhone and iOS 13 but not so for the iPad. Get it together guys, iPadOS isn’t really different than iOS yet.

Face ID

Copy and paste from within apps to outside them

Allowing mail app to sync in real time instead of having to open manually and check for new emails

Export calendar to main phone calendar on iOS similar to how contact sync to the main phone contacts

The finger print sometimes works and most of the times i have to type my passcode? I dont understand cause you have the option to enable touch id and it works like 2 out of 10 times? What kind of crap is that. Then dont even say touch id is available.

The sharing in messages option has been disabled with the update. This is horrible and really needs to be fixed as soon as possible. I spent so much time trying to get this fixed only to find out Ivanti is causing it not Apple.

Ivanti is super buggy. I always have problems signing in to my account and email. Always have to delete it and download it again to try to solve the problems. Terrible

I have tried everything to make this stupid app work on my iPad but unfortunately didn’t!
I have contacted the support team and they asked me to contact the administrator in my entity. And I did but no one can solve the issue! Every time “Unable to connect to server” message appears when I start Ivanti . Worst solution that I ever tried in my whole life. I will start looking for a new job at an organization that doesn’t MobileIron its people!

Never MobileIron anyone guys it’s terrible.

Mobile iron is causing action sheet issues with pictures and other apps. Why hasn’t this been fixed. It’s been going on since iOS 11 release. Ridiculous. Fix your bugs mobile iron.

Ivanti has made my work email, documents and calendar clunky and not user friendly. My calendar won’t even work with my Apple Watch anymore. Very disappointing when new app makes technology less efficient.