Contact ACTi Support
Company Name: ACTi Corporation
About: ACTi Mobile Client allows you to view and control cameras on your smartphone or
tablet.
Easy access to live camera and playback for remote and real-time
surveillance.
ACTi Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ACTi Website
Privacy Policy: https://www.acti.com/privacy-policy
Developer: ACTi Corporation
3 Most reported problems 😔💔
Multiple issues and weaknesses in the app
by Sseezz
Why does it rotate the screen whenever i slide FWD or back??? It cancels the zoom you had on and zooms out automatically then flips (rotates) the screen when you slide in playback.
The app also did not let me log in after setting it up and setting configs, i press next and the app crashes, it took months to solve this.
Unusable on iPhone 14 Pro
by Yulephoto
This version is completely unusable with any iPhone 14. Have tried on several and it actually causes the phone to crash, requiring a long power button hold to get the phone to boot. This is much more concerning than an app crash…..
Update not working
by 63oldrookie
Updated app iPhone. Running a cms with 17 schools on it. When you view one school it is show camera from the other schools. Doesn’t matter what location is pulled up. All showing end every camera on system individually.
Have a Problem with ACTi Mobile Client? Report Issue
Why should I report an Issue with ACTi Mobile Client?
- Pulling issues faced by users like you is a good way to draw attention of ACTi Mobile Client to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ACTi Mobile Client customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ACTi Mobile Client.
