Compte ameli Status

Last Updated on 2026-03-05 by l'Assurance Maladie

I have a problem with Compte ameli

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Most reported problems

37.5%

Crashes

25.0%

Not working

25.0%

Account

6.3%

- Unable to upload feuille de remboursement

- App crashes when sending a message

- Link to request a replacement card causes the app to kick the user out

Common Compte ameli Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Compte ameli network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Compte ameli App
1. On android, goto Settings » Compte ameli » click [Force Stop]

Clear Compte ameli App Cache and Data:
1. On android, goto Settings » Apps » Compte ameli » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Compte ameli.

On android, goto Settings » Apps or Manage Apps tab.
Click Compte ameli » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Compte ameli » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Compte ameli

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Developer: l'Assurance Maladie

E-Mail: [email protected]

Website: 🌍 Visit Compte ameli Website

Mar 18, 2026, 09:37 AM
a Windows user from Paris, France reported problems with Compte ameli : Connection
Mar 10, 2026, 08:35 AM
a Windows user from Annecy, France reported problems with Compte ameli : Not working
Mar 03, 2026, 09:41 AM
a iOS user from La Ferté-Gaucher, France reported problems with Compte ameli : Login
Feb 28, 2026, 10:24 PM
a iOS user from Alès, France reported problems with Compte ameli : Crashes
Feb 28, 2026, 10:19 PM
a iOS user from Alès, France reported problems with Compte ameli : Crashes
Feb 24, 2026, 10:52 PM
a iOS user from Nanterre, France reported problems with Compte ameli : Crashes
Feb 24, 2026, 09:42 AM
a iOS user from Strasbourg, France reported problems with Compte ameli : Login
Feb 24, 2026, 09:42 AM
a iOS user from Strasbourg, France reported problems with Compte ameli : Login
Feb 24, 2026, 06:27 AM
a iOS user from Thonon-les-Bains, France reported problems with Compte ameli : Not working
Oct 28, 2025, 08:12 AM
a AndroidOS user from Paris, France reported problems with Compte ameli : Login
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