Compte ameli Reviews

Compte ameli Reviews

Published by on 2024-09-05

🏷️ About: The app allows users to log in using their social security number and personal code or biometric authentication on their smartphone. Users can access various services such as checking their healthcare reimbursements, downloading their documents, and completing certain procedures without leaving their homes. Users can also manage their personal information and contact their health insurance fund.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
61.5%

😎👌🔥 Positive experience
26.9%

🙄💅🫥 Neutral
11.6%

~ from Justuseapp.com NLP analysis of 45 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Everything is easily accessible through the app

- Helps avoid the need to go to their office

- Intuitive and user-friendly



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

3.9 out of 5

Can’t update my IBAN, app crashes consistently

2022-05-24

I’m able to update my iban and when I go to send them a message Compteameli crashes.

Kicked out twice of the App

2022-06-25

Logged-in to ask for a replacement card, click on the link and... got kicked out of Compteameli and back to my phone screen
??

Upgrade needed

2022-07-26

The times has indeed changed /advanced and I agree wholeheartedly that there should be an option to upload the documents and other options at your fingertips

Mode paysage pour IPad…. Please !

2022-08-27

Pratique mais pas très ergonomique.
Le plus pénible : pas de mode paysage pour Ipad.
Le service rendu (accès des documents, facilité des démarches, …)sinon est bien. C’est juste la réalisation du site qui pourrait être meilleure.

Good start

2022-09-28

Simple and easy to use, Compteameli is on the right track. When I see new functionalities I would be willing to improve my score.

Convenience by App

2022-10-29

Very convenient and efficient comparing to previous methods; however still slow in getting status updates on the application.

Easy to use

2022-11-30

Easy of use.
Comprehensive.

Basic but good

2022-12-31

Very good app to use when you want to manage your account to the French Social Security while you're abroad. Can be improved, f.i. it would better to use a cache to store some data instead of downloading these at each menu press.

Bonne appli

2023-02-01

L’appli Ameli est simple d’utilisation, claire, et esthétiquement agréable. Avec la messagerie instantanée, on peut parler à une vraie personne (et non pas une machine automatisée comme on peut en avoir au téléphone). Bravo!

À améliorer: les délais de réponse (2-3 par message).

Great!!!

2023-03-05

The look & feel of the application is pretty neat. It's quick, everything's very easy to find ! Good job

Enfin une appli gouv qui tient la route!

2023-04-03

J’avais besoin d’un certificat de droit à la couverture sociale, et la magique en 2 ou 3 clic j’ai pu AirDrop le doc sur mon ordi direct. Bravo

Avis

2023-05-05

Génial
Merci à toute l’équipe !

Easy to use

2023-06-05

Great app everything at your finger tips.
I wish we could upload the feuille de remboursement it would make it perfect instead of having to send to the cpam.

Très pratique

2023-07-07

Tout sous la main: info, relevés, remboursements, démarches.

Brilliant App

2023-08-07

This is a wonderful app. I can see all my medical charges and what was reimbursed without fuss. Then I can email the pdfs to myself for filing. Very efficient.

Ça marche

2023-09-08

Utile!

Amazing!!

2023-10-10

Such a great app, so convenient and helpful! Very pleased!

Good job

2023-11-10

User friendly. Easy to use.

Great

2023-12-12

Has almost everything you need to avoid having to go to their office. It’s intuitive, easy.

Mam

2024-01-12

Utile

Correction de bugs mineurs...

2025-01-15

... et ajout de bugs majeurs. Application ne fonctionne plus depuis la dernière mise à jour. Message disant Erreur de connection réseau. Tout marchait bien juste avant.

Pas très pratique

2025-01-15

Pas très pratique, il est très important d’ajouter la possibilité d’envoyer les bulletins de soin à travers l’application au lieu de continuer à l’utilisation des papiers à travers la voie postale, oû la plus part de temps les bulletins s’égarent.

J’adore

2025-01-15

J’adore

👍

2025-01-15

Super! Facilite réellement certaines transactions av c la Cpam

Efficace

2025-01-15

Tous les details dans mon portable.

Parfait

2025-01-15

Beaucoup de progrès.



Is Compte ameli Safe? 🤗🙏


Yes. Compte ameli is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 45 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for Compte ameli Is 30.5/100.


Is Compte ameli Legit? 💯


Yes. Compte ameli is legit, but not 100% legit to us. This conclusion was arrived at by running over 45 Compte ameli User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Compte ameli Is 43.7/100..


Is Compte ameli not working? 🚨


Compte ameli works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Compte ameli? Post a Review




Features

- Check healthcare reimbursements in detail

- Download attestation of rights or daily allowances and monthly reimbursement statements for the past 27 months

- Submit medical certificates for work-related accidents or illnesses

- Track sick leave

- Order a European Health Insurance Card (EHIC) and view it on a smartphone/tablet

- Report the loss or theft of a Vitale card

- Order a Vitale card

- Change the name of use

- Declare a newborn to the health insurance fund

- Register a child on both parents' cards

- Report an accident caused by a third party

- Access a simulation of social assistance rights

- Check the processing times of the health insurance fund

- Resolve overlapping contracts with complementary organizations

- Manage personal information such as email address, phone numbers, and bank account details

- Contact a health insurance fund advisor via email and receive a response within 48 hours.

  Customer Service/Support
Developer:
l'Assurance Maladie

Contact e-Mail: