Activ’Dos Status

Last Updated on 2025-01-07 by l'Assurance Maladie

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⚠️ Most reported problems ⚠️

Not working

87.5%

12.5%

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Common Activ’Dos Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Activ’Dos network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Activ’Dos App
1. On android, goto Settings » Activ’Dos » click [Force Stop]

Clear Activ’Dos App Cache and Data:
1. On android, goto Settings » Apps » Activ’Dos » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Activ’Dos.

On android, goto Settings » Apps or Manage Apps tab.
Click Activ’Dos » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Activ’Dos » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Activ’Dos

E-Mail: coaching-dos.cnam@assurance-maladie.fr

Website: 🌍 Visit Activ’Dos Website

Privacy Policy: https://www.ameli.fr/assure/informations-legales#text_57599

Developer: l'Assurance Maladie

Mar 02, 2025, 10:18 AM
a user from Marseille, France reported problems with Activ’Dos : Not working
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