Contact PlayKids Kids Learning Games Support

I was sitting my my little sister and she was doing the drawing part of the game, she was learning how to draw a girl. Then, when the drawing was over it said, “Would you like to see your drawing on our Facebook page? Don’t forget to enter your name and age!” Why do you need to know what little kids names and ages are? Y’all planning to kidnap them? Idk, I’m just disappointed. Y’all need to change that. What if my little sister actually put her REAL name and age on that ? Like what would y’all do. Exactly I have NO idea, remove that. It probably doesn’t scare these little kids on here that are like 2-5 but it scared me thinking my little sister would put her actual name and age on y’all Facebook page. I would rate this zero stars if I could. Edit : Thank you for responding to my review! I’m sorry I acted out and said I would rate it zero stars. I was just really mad at that point. It’s nice to know that y’all ask for the name and age so you can put the drawing in their name. I just really didn’t like that. Maybe just take the age part off? Thanks!

I’m not sure of the quality of this app but they need to get their advertising under control. It should in no way be possible to simple create a full account and start a $10 subscription without putting in any of your information, especially when you have no intention of signing up for said app. To have advertisements on other games which take your information behind your back and sign you up for the subscription that cost the most, and if I hadn’t seen the ad again I wouldn’t have been able to figure out how to cancel the subscription and even then the instructions to end the subscription were useless. You submit a ticket just to be told to call a number and cancel it that way, its so dumb and roundabout. So are there responses the the reviews so far too. If you’re app is so atrocious that you have to resort to such horrid measures maybe your app isn’t all that great.

I’ve seen ads for this app many times and avoided clicking subscribe, but it finally happened. I was playing a game, the ad popped up, and I hit the subscribe button by accident. It said “creating account”. I assumed it was fake until I got a test that they had made an account using my phone number. I do not like the fact that they used my phone number without my permission. I was also charged $9.99 through my phone provider. I am livid. There is no way to cancel without contacting support, and from what I’ve heard, support is the farthest from being helpful. These ads should NOT be permitted. It is a stupid cash grab attempt that requires nothing but a click and I’m suddenly subscribed for a payment of $9.99 monthly to an app for children when I don’t even have kids. Apple should NOT allow this app to stay on the store when they are purposefully tricking people into wasting their money.