Company Name: UBUY COMPANY FOR DESIGNING AND MANGING WEBSITES
About: Ubuy is a one stop online store to all the shoppers who're in continues search
for Interesting, New and Unique products. We have millions of authentic products
to choose from, with the best available prices.
Listed below are our top recommendations on how to get in contact with Ubuy: International Shopping. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Ubuy: International Shopping. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of UBUY COMPANY FOR DESIGNING AND MANGING WEBSITES
Contact e-Mail: [email protected]
After lots of e-mails sent to ubuy to solve a problem with a purchase of a product- item number 74216768. The ubuy website doesn't allow me to pay the product using any means of payment.
by MadCUSTOMER213452
So the reason why I downloaded this APP was because they claim that they have “the best online shipping prices” when in fact they charge you the same shipping rate and everything same as Amazon...the thing that really got me heated was when I asked for a refund or requested to cancel my order, I notified them a few hours after I made my purchase...(I requested it since my order was still processing ,if it went through then I wouldn’t have even bothered to cancel it) But they emailed back saying that they would get back to me....well they didn’t instead I received an email 2 days later saying that my order has been complete and is shipping off to me...wish that the situation was handled better and I also wish that they made cancelling our orders much easier since we can’t do it within the app we have to email them. I read the one star reviews but I didn’t really pay attention to them since I know there’s some fake reviews out there ...but I am talking from experience! This is my first and last time to use this APP!!! Very disappointed in how they handled it and very misleading!
by Mohammed848484
Don't order! Not reliable at all!!
Called too many times to ask about the shipment after it passed the shipment timeframe and the call center knows nothing about the status of the shipment! After few days of trying I got an answer that it will be delivered on that same day but it didn't arrive! Called them again and again but no answer at all and they have no idea about the status of the order! I tried the app chat option they told me they can't do anything about it!
No one followed up my case and simply they just didn't care!
And I'm still waiting for that stupid order!
Guys don't bother ordering it's really not reliable or trusted!
After getting the order it turned out it's used and defected and registered to someone else at the manufacturer service website! They told me it's defected and it can't be fixed! How did Ubuy sold me something used without mentioning or highlight the status of the item (it was marked as new) and how they sold me something defected?
It's 110% not reliable
Now I'm waiting for their answer I've calling for the past couple of days with no luck! I think I will take a legal action if it takes few more days longer
by Mr_oman
They sold me defected items also they didn't send my other items they say the supplier does not have them but i can order them from the app again strange !!!!!
Their call centre and workers each one tells different story i also paid extra money for the delivery no use it was late for no reason
Now i will complete one month with only emails today next week the supplier the shipment they want to take the defected item so i can’t ask for a refund
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