Contact Gyft Support

by BKNYnyc

I went to add a gift card to my wallet, but I could not. The interesting thing is I added a similar gift card back in February. It was for Bed, Bath & Beyond. After a lengthy conversation with customer service, a case was created when the rep finally understood what I was saying. The response I received ? Instructions on HOW TO ADD A GIFT CARD! I wrote back that I didn’t need instructions. The issue was that I wasn’t able to add my BB&B gc. I then received a response (from the same rep) that I had “reached the maximum number of attempts to upload & balance check a gift card”. Really? I never got the chance! I wrote again asking if anyone there actually could read & comprehend what the issue was about? I then received a response that unless the app can verify the balance on the gift card, I won’t be able to upload. I asked about the one I already had , but they ignored. For me this app is useless if you can’t upload ALL your gift cards. What makes it worse is that there was no notification or anything. Not only that, customer service is clueless.

by Kjulian15

i downloaded this app and was so excited to not have to carry around all my gift cards. i immediately entered all my gift cards that i could. some businesses didn't come up. things began getting fishy when the app made me log in every time i entered it, but i figured it was just a security thing. i tried entering a new gift card a few hours after i got the app and it kept saying "validation error" even though the codes were correct and i had checked the balance on the website so i knew the card was fine. i decided to read the reviews and was appalled. i attempted to download the cards to apple wallet so i could delete the app so nothing happened, but i kept receiving the message "gyft not available". i immediately grabbed all my gift cards from the trash can just in case. when i went in the app again, it wouldn't let me log in. i tried to reset my password, but i once again got a "gyft not available" message. i hope that nobody else makes the mistake of downloading this app. it's a scam and if the physical gift cards don't work in stores, i will be extremely angry.

by Lucidlivid

What a bunch of THEIVES!! So I attempt to pay with my Apple Cash Balance with ApplePay and a screen pops up saying that my gift card wouldn’t be provided instantly and if I wish to proceed... to which I tapped cancel purchase as I did not want to wait and would go to the store instead. And what do these people do they DEBIT MY APPLE PAY CASH BALANCE, where the transaction says approved and gives the transaction number and I receive an email saying my payment was declined?! I’m still waiting for a refund. Let me add that in Target app I canceled a gift card twenty minutes after purchase and my balance was refunded immediately because they didn’t actually complete the transaction like these LIARS. What a waste of my time and patience. Ugh how are these hacks in business? Oh yeah they hold on to our funds and claim a refund takes 7 days after your transaction doesn’t go through and make a killing of the interest they make from a bunch of dummies like us... awesome. This company should be ashamed of itself. What a hack