Contact CPK Rewards Support

Want to spend 2 to 3 times the amount for pizza through an incredibly frustrating app? Then this is the product for you. Do you like signing in multiple times and having multiple accounts for the same product? Well, then welcome to the CPK app where you have an app account and a rewards account and you need to sign into both to order pizza! Did your order go through? It’s a mystery! Did you click purchase only to be promoted to sign into an account, even though you are signed into the app? Welcome to the CPK app! Who would have thought that something as simple as ordering pizza could be so complicated? CPK did! And don’t worry, the head ache of the experience you will be charged heavily, because everyone knows pizza is a scarce resource that only CPK can provide! Don’t try to find another pizza place, because you can’t, it’s literally impossible. Order today for a decent pizza for the price of a much better pizza.

This app is a dumpster fire. It appears to be good when you first open it but you soon realize how bad it is when you try to place an order. The app asks you to sign in but when you order it switches to a web view of the CPK site, asking you to sign in again. There are also multiple ways to get to the web view ordering and each one keeps a separate account and order history. So if you are building an order and you back out, if you choose a different way to get to the order screen the items you’ve already placed in your cart won’t be there until you go back to the other page. The app also keeps an order history that doesn’t work, since the orders aren’t actually placed in the app but in the web view and there are two back buttons when ordering and if you hit the wrong one it will close the ordering page. This app could be very good with some work but right now it’s a mess.

The app is only useful because there’s a Pay in Store option. It’s not great as that means ducking around the COVID barrier to reach the machine, but it’s better than all the useless apps that require CC numbers. Unfortunately the Apple Pay reader in the restaurant was broken, I didn’t have my piece of plastic, and they wouldn’t punch in a number. I thought I’d try the pay by app option, but OMG they made it hard to add a payment option—no auto-filling at all. I decided I’d rather walk back gone to grab my piece of plastic. Guess how eager I am to return after my cold pizza? Why make it so hard to give you money? Bring back Apple Pay and make it an option for in-store dining too.