Company Name: Red Lobster
About: Red Lobster is a seafood restaurant company.
Headquarters: Miami, Florida, United States.
Listed below are our top recommendations on how to get in contact with Red Lobster Dining Rewards App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Red Lobster Dining Rewards App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
E-Mail: myredlobsterrewards@redlobster.com
Website: 🌍 Visit Red Lobster Dining Rewards App Website
Privacy Policy: https://www.redlobster.com/privacy-policy
Developer: My Red Lobster Rewards
More Matches
Get Pricing Info for Red LobsterMy wife placed an order on app for $74.61 the money was taken from account but order never received by restaurant.we have confirmation number of rewards account.we would like a refund or gift card for amount taken.we have proof of amount taken from bank.please issue a refund!!
My Red Lobster Rewards app went into a blank white screen when I redeemed my birthday reward. I tried shutting down my phone and turning it back on, but now the app begins to open and immediately closes every time I try to open the app. I wanted to scan my receipt from the meal receipt, but am unable to do anything with it! Please help!
need to update my rewards card, have changed my phone number, could not get in at the store last night after our meal
Got to reach my points to get a reward from Red Lobster because I was notified via my email account and I tried to redeem it through the downloaded app, and it would not let me sign in. I had to reset my password and when I put in my mobile number, I got an error message stating that my telephone number belong to another account. Sent an email to their customer service department and I have not received any response. Checked my email inbox where Red Lobster notified me of my reaching the rewards level so I could redeem it on my next visit, and all my Red Lobster messages via email have disappeared. Red Lobster Rewards looks to be a scam. BEWARE!!!!!
Went to scan my receipt and it said it was already redeemed
Dinning at red lobster was fine but when It came to my point I couldn't add them to my rewards, I tried calling corporate I tried calling the store I tried resetting my email I tried resetting my password nothing is working And nobody knows what to do. I quit
I been try to scan my receipts 3 of them none if then went thru this App ain't that good it say Successfully none of them go thru
I am having trouble with my RedLobster app. I tried going to what I thought was technical support for Red Lobster (through chat), but it turns out I have to pay for an answer. What a racket. Can someone please help me with my technical issue without my having to pay for this? After all, this is a Red Lobster app, used to promote their business.
This is ridiculous! My waiter took both receipts by mistake I guess... I keep calling the 1 800 number to simply get my rewards points. They are telling me to call the restaurant... the restaurant manger is telling me to call them... We eat at red Lobster all the time. This is crazy. I'm done!
I been older g food and have not received my points in still at 113 it should be way more I put my receipt I. Yesterday and last weekend still not on there what's going g on with rewards
Dined Red Lobster 2625 W Memorial, Oklahoma City, 5/08/2921. Check amount is $33.65, tip not included. Check # 72607 Unable to either scan or enter 12 digit code to earn 31points for our Red Lobster Rewards. Code used unsuccessfully = S1ZV V30W 0JWA Thanks
An employee may have intentionally scanned (stolen) points from my receipt. Check #506247; Location: Lincolnwood (Touhy); QR code: S1Z1 1F5D 094K; I worked with the restaurant manager in person using the app to scan the reward. The app said the receipt was already scanned before I paid the bill! The manager told me to contact corporate offices. Corporate offices referred me back to the restaurant. Someone in the company must have an answer to this issue.
by Sir Colbias
I completed a very long and detailed survey about the app to receive a reward. The reward was received and expired within a month. I went to the restaurant a few days after expiration (unbeknownst to me that it had expired) to use it and realized it was gone from the app. When I reached out to customer service to ask for the reward back, or something equivalent, they advised the rewards expire in 90 days. Mine expired in 30.
This was one of the points I made in the survey! Give the customer more time to use their earned reward! Customer service came back with a copy/paste response and did not address my request for the points back. Poor service.
by Brandon Armstrong
This app is definitely getting one star in the store, because things don’t do what they’re supposed to do when you use voice over. For example, when you go to the Rewards tab, if you’re using voice over, you cannot review what you rewards are and what you can choose with them. This is absolutely unacceptable, and is shutting a market out that relies on screen reading technology daily to use their phones. Until this problem gets fixed, I will be writing this one star and leaving that.
by Zmustanggirl
No one will help to fix. Local restaurant tried to help with no success was able to reach someone but they never got back to me. Red lobster shut down customer service line. Like so many company's they don't care about customer service.
Update, Red lobster sent a response to this review. Clearly they didn't even bother read this review because they told me to contact their customer service. If they had read the review, They would have read that the customer service line is non operational. So I tried the restaurant and the manager talked to someone at corporate who was suppose to call me back but never did.
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