Skype for Business Reviews

Skype for Business Reviews

Published by on 2020-12-03

Skype for Business, formerly Lync 2013 for iOS, extends the power of Lync and
Skype to your favorite mobile device: voice & video over wireless, rich
presence, instant messaging, conferencing, and calling features from a single,
easy-to-use interface. Key Features: Initiate a group IM o...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Skype for Business Reviews

  • By

    Slow! Needs more features.

    First problem: I rely on the "Conversation History" folder in Outlook to find *all* of my SfB chats, not just the ones I happened to have on my Windows PC. It stinks that this app can't sync those and add them to my mailbox folder somehow. Microsoft decides the features put into Exchange Online, Skype for Business Server 2015, and this SfB mobile app; there is no reason that they can't make it work. Second problem: The app is *slow*. People's presence information takes 30 seconds, or usually several minutes, to update. That should not happen. It's instantaneous in the Windows app. Same sort of delays happen with changing my presence (status), changing forwarding settings, etc. Makes the app unusable. It's faster to use RDP and access the client through my Windows PC remotely! Third problem: When I'm placing a new call, why disable the speakerphone button?! This app requires that the call be connected first, and then I can enable speaker. But, that requires that the other party wait on me before the conversation can begin. Microsoft misses details like this. Stupid. One example of many quality problems with their software.

  • By

    Audio issues on iPhone 8

    I have to use Skype for work and don’t really have any issues with the app itself. However, I switched to an iPhone 8 recently from Samsung S5 and am noticing issues with Skype audio quality on the iPhone. The Skype call volume on speaker and headset is very low even at maximum volume. The audio volume works fine on the phone for regular phone calls and it seems to be an issue with Skype only. Since there is no option to provide feedback from the app like outlook I have written this review hoping for a fix.

  • By

    Just a bit more effort

    The reason this app gets one star is because it doesn't sync up with skype on one's computer. This is the simplest most basic piece of functionality a messaging app should do. If I send a message from my phone to a coworker, I should be able to see it on my computer. If I receive a message on my phone from a coworker, read it, then wish to respond via computer, the message USUALLY DOES NOT SHOW UP ON THE COMPUTER. Highly frustrating, Groupme has been doing this for years guys, literally years. Edit: So I originally stated the syncing issue was my only qualm. I was sorely misguided. This app has continued to disappoint repeatedly. I’m currently traveling internationally and simply unable to connect via WiFi (note groupme connects rapidly). It’s comical how bad this app is and I laud the developers who created it for how little they cared. I desire to someday care so little about what I do and yet still have it published for thousands to use. It will be the greatest practica joke of my life. I have written maybe 10 reviews total in my tenure as an Apple user. This app holds first place for two reviews under my name.

  • By

    Unreliable, poorly designed bucket of frustration

    The product owners for this app must be incompetent, careless, or both. Skype for business is unreliable, slow, confusing (does the crossed out mic that is gray mean mute is on? Oh wait, tap the button and now mute is on... no wait people can hear me... so mute is on when this button is off), annoying because if you are the meeting creator, Microsoft made the decision to unmute you by default when you join the meeting even though all it takes is one experience in a typical conference room to see how people often dial into a conference room phone first so then there is always awful feedback when the meeting creator joins... basically it’s like Microsoft has never even observed how people actually use Skype and instead just insist it should be used their way and could care less. It’s exactly like every other Microsoft product so I’m not surprised, but this one is particularly bad.

  • By

    Worst Piece or Software I have EVER Used

    Title says it all. This thing crashes, stops responding, signs me out and fails to deliver push notifications at least a few times every day. The User interface is extremely buggy, not to mention archaic, and the fact that I can’t see the content of missed conversations absolutely boggles my mind. The keyboard intermittently fails to pop up during conversations which means I have to force close the app from my app switcher at least a half dozen times a day. The call quality is seldom satisfactory and it tends to disconnect randomly despite strong data reception. This thing is a nightmare! Update: please fix the tendency of this app to get suspended in the background. The whole point of having it on my phone is to receive push notifications for when someone pings me, not bombard me with a deluge of notifications when I open the app.

  • By

    On Life Support

    For the basics, it works okay. Chat, audio, and video function sometimes. My issues with Skype for Business reside more in the service itself than in the app. The single biggest problem is lack of support for multitasking on iPad. It would be so helpful to be able to have Outlook open with Skype for Business next to it. Or to have video going and shrink the video chat down to look at another app. Your other Office Apps support this! At the end of the day, I know that Microsoft is replacing Skype for Business with Teams and I’m all for that! However, my company is slow to adopt new technologies like Teams on mass, especially when it is missing some features. I suspect that many companies are in similar situations. Could You please bring Skype for Business up to par app-wise until the it is sunset?

  • By

    Times out after a few minutes!!! Horrible for “Business”

    I want to be doing other things on my phone other than stare at the Skype screen. But if I leave the screen, it goes to inactive after only five minutes. I want it to stay active even if I'm on other apps. "Connected on your terms". Yeah, right. Talk about false advertising. UPDATE!!! It's a stupid workaround but it does work. And since the developers at Skype ignore my comments and every one star review that I give it every time they ask... Here you go! If you are ONLY logged into Skype on your phone, you will time out after only five minutes. HOWEVER... If you are ALSO logged into Skype on your PC, and don't have your PC to time out, you will remain "available" on your phone as long as you remain available on your PC! Stupid? Yes. But I need to be mobile a lot of the time and people need to see me as available so they know they can chat with me. So, until Skype fixes it, that's an option for me (and you)! Beware, however... there are times when a message will go to my computer but not my phone... or vise versa. I don’t understand why MS bought this product if they continue to have no intention of making it better and simply ignore user complaints.

  • By

    Sync is lackluster and notifications are a menace!

    Ever since I started using the mobile app, it's completely unpredictable where my messages will be delivered to, and I frequently lose them entirely until they show up in my email as 'missed conversations'. Can't tell you how many times I've been sitting there chatting with someone and one of their messages randomly will never be delivered. The latest fun thing it's started doing is delivering me notifications for ever message...hours after I already received them on desktop. Of course it waits for a new message to show up, the. pops up a notice for *every* message I've received today before finally showing me the new one. Just nearly vibrated my phone off the desk with 13 simultaneous notifications for messages I received over the past 12 hours.

  • By

    Awesome and Productive

    I have been using Skype for business on my iPhone for more than 3 years and could always rely on it to attend meetings on the go. It makes me extremely productive at work. Although it only has basic calling and chat features as others have pointed out , those are all I ever needed on this app . It rarely ever fails to connect and has a decent enough interface. Thanks to Skype for simplifying business communication and collaboration all these years and I am looking forward to more improvements and privacy features. All the best to the development team 👍.

  • By

    One of the worst apps

    I canny fathom how this gets four stars. It’s utterly unreliable and useless. Frustratingly broken beyond acceptable. The messages don’t sync between desktop and phone. They also show up whenever they feel like, they don’t show up in real time. It randomly says it can’t login to exchange!! Why the hell is it logging in to exchange? For calendar?? That’s a bad design. Keep the services for one app under one login. I am surprised how bad developers are at Microsoft , how little they care about the apps they put out and how they get away with these crimes against their user base. This is not limited to Skype of course. All MS apps are horrible and unusable and unstable. It’s awe inspiring how blatantly they publish these apps when they are worse than some school kid’s apps. Can’t believe my company pays for these crappy services.

  • By


    I’m new to this app, as is my workplace. And by new, I mean I’ve only been using it for a week. The syncing issue between what my computer sees and what my phone sees is a glaring flaw. That’s been mentioned though. As for what else I’ve noticed, this app is poorly optimized for the iPhone X, where the message box for sending an IM often doesn’t let you select it because it’s obstructed by the home button slider. And I’ve noticed that even after receiving a message, it is significantly delayed in the messages and history box. But my biggest problem with this app is why in the hell does jumping straight to the received message from a notification automatically put you in a message box without the message you’re responding to in the box, just in case you want to see what you’re responding to? Why is this basic feature (which has been around for years) totally useless? Now let me be clear: I don’t mean replying within the notification. I mean when I select the notification and go to the app with the sender’s name at the top of the screen, there is no message. And if you attempt to send a message in this chat box, you create a brand new thread. What?! Did you try?

  • By

    Skype for Business

    The sound is good, the video is good. I can pick up the office calls directly on my mobile. It has one star because I found the software to be completely unreliable, I attend conference calls on my mobile and I can’t hear the meeting and nobody hears my voice (I have the microphone activated). I had a number of other problems but are too long to explain. Deleting the app and reinstalling resolves the issue. But deleting the app and reinstalling it before every conference call is actually a pain in the neck. It is hard to believe that Microsoft can’t get this app to be somewhat reliable. I have to say that it was reliable for the first few months of 2018, towards the end of 2018 and all 2019 this app has been working less than 50% of the time when I try to use it

  • By

    Works good

    Been using the product for some time in our corporate environment. We’ve had good luck with the tool and personally like it better than other products offering similar capabilities. A few times we have experienced an issue where everyone is on the Skype call but only a couple individuals are able to hear each other. We haven’t spent the time to research the problem therefore really can’t 100% point the finger at the application. Overall I am very positive in regards to our company wide usage of it and happy with the app in general.

  • By


    1) The app doesn’t synchronize with computer in several aspects: A) A message sent on phone should show on computer and vice versa. B)Status/availability on phone and computer don’t synchronize. Computer can show I’m available when I’ve selected that I’m not. Or worse show I’m offline/off work when I’m not. This is very annoying and confusing; for anyone with ‘clock watching’ coworkers or bosses it simply causes unnecessary issues. C) Status doesn’t synchronize with my Outlook calendar meetings, showing I’m available when I’m in a meeting or during times I’m out of office. 2) Get with it on conversation deletion. Who wants to have to delete every old message INDIVIDUALLY? How cumbersome and time consuming. That in of itself is a total failure.

  • By

    Missed messages can’t be seen

    Very useful when it works and that tends to be well when I initiate a conversation but when I miss a conversation, I can’t see what the person said when I click on the message. Where did that missed message go? I can see a preview of it in the main dashboard but when I click the contact, there are no messages. Given the high rating of this app overall I have to believe there is an issue in our corporate setup or something along those lines. I’ll submit a ticket on both sides with screenshots. It looks like my company disabled the ability to select the option to “Save IM conversations in my email Conversation History folder”. Not sure if that is an indication of the potential root cause.

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Contact Skype for Business directly

Is Skype for Business Safe?

Yes. Skype for Business is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 15,278 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Skype for Business Is 20.8/100.

Is Skype for Business Legit?

Yes. Skype for Business is legit, but not 100% legit to us. This conclusion was arrived at by running over 15,278 Skype for Business User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Skype for Business Is 20.8/100.

Is Skype for Business not working?

Skype for Business works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Skype for Business? Report Issue

Leave a comment:

Why should I report an Issue with Skype for Business?

  1. Pulling issues faced by users like you is a good way to draw attention of Skype for Business to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Skype for Business customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Skype for Business.

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