Contact Park ATX Support

by GaSoonerGirl

Used this app while in Austin. All info entered in correctly. Parked at 4pm, paid for two hours, returned to my car to find a ticket that had been issued at 5:02pm!!! Ticketed for not displaying receipt. Not sure how that was supposed to happen using their app. Guess the city of Austin figures that out of towners will just pay the $20 ticket rather than deal with contesting the ticket. Sound alike a pretty good scam of visitors pay rather than contest the ticket. So if you use this app be prepared to be ticketed or even towed. I have seen a few reviews of people who got towed in these reviews as well. Wish I had read the app reviews before using it. Hope to save someone else the headache of tickets or tows.

by Billy Bobbin

While this may be convenient, if you forget your pin for whatever reason it is practically impossible to use this app ever again. i have tried to reset my pin at least 20 times in the past 2 years, and every time the app has asked me to reinsert my credit card info. After doing so, it shows an error and says i cannot add that card for whatever reason. i have tried 4 different cards and none have worked, so i’m practically unable to use this app. Terrible user interface and lay out, no way to contact anyone for help, and once this happens you can’t use the app even if you delete it and redownload it. Super disappointing and irritating.

by Gcallantii

Update:
TOS displays now, so... progress.

Steps back:
They want me to put my money into a "wallet"? I already have one of those. No, I'm not buying a new wallet from a parking company.

Previous:

"Hey cool- new design".

Starts up- Taps Login- Pop-up appears: "You must accept the terms and conditions before using this application". They allow two options, Decline/Accept.
Fair enough- Decline. What ARE these terms and conditions?

Taps Terms and Conditions.
Blank page appears.
Winning...

Previous Review:

"Password is not accepted by the current password policy. Please use another one. " What does that mean? Alphanumeric, digits, decimals, Strings... all lazy programming. I really hope these programmers didn't go to school, as they would shame their school. Programmers for some reason don't like putting in the work required for users to utilize secure passwords- and that's really frustrating. Another useless app I don't need- not telling me how my password doesn't meet their mysterious (read :bad) requirements.