Contact SpotHero: #1 Rated Parking App

Contact SpotHero: #1 Rated Parking App

Published by on 2022-08-22

Park smarter with the SpotHero iPhone app. SpotHero helps you get everywhere,
easier by making it fast and convenient to find and reserve parking in major
cities. Plus, when you book your parking spot in advance, you can save up to

How to Contact SpotHero: #1 Rated Parking App

SpotHero: #1 Rated Parking App Contact Information

Listed below are our top recommendations on how to get in contact with SpotHero: #1 Rated Parking App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SpotHero: #1 Rated Parking App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SpotHero, Inc.

Verified email  

Contact e-Mail: [email protected]

100% Contact Match

Developer: SpotHero

E-Mail: [email protected]

Website: Visit SpotHero Website

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Get Pricing Info for SpotHero
Contact SpotHero! Or Contact Support
Need help using SpotHero? Try their Help Center now!
SpotHero in the News!

Social Support and Contacts

SpotHero on Facebook!
SpotHero on Twitter!
SpotHero on LinkedIn!

Privacy & Terms:

Reported Issues: 3 Comments

By Serafranpia

Big time scam

I just wrote a lengthy review and it doesn't seem to have posted. Basically, I should have sorted by "most critical"'reviews before choosing to use it. My experience mirrors so many others. Lots do not honor your "reservation", in fact there IS NO reservation, I was told. Actually, I was yelled at, both in drop off and pick up—the attendant was furiously ranting that this app and any other app mean squat and that they to not reserve. They if they're full, they're full. Also, I was seriously overcharged my this app, who claims to give half off. The garages listed prices were much less than I paid via this app and this app charged me the night before, when it booked the fake reservation for me. They charged me for the full price, even though I ended up being done in half the time. There is no way to adjust got real time parking lot use. They charge you for your estimated time there. But I'm sure they would have a way to adjust up if you stayed longer. In any case, this is a scam and a half! Never again. Just go into the city, find a lot and pay their prices. You will likely be paying a whole lot less. The good reviews have GOT to be mostly fakes!! Purchased! Or from people who don't know better, or from a few lots who maybe honor this and other parking apps.

By Gbean32

Used their spot, got a ticket, they ignored me

We reserved 2 spots with this app like we have many times before. Got to the lot, parked and when we came back we had tickets on our vehicles. I emailed customer support and told them what happened. They asked me to provide a copy of the tickets and I did. I the. Received an email saying the tickets had been resolved and there was no issue. About 3 months later we get noticed from and attorney that we need to pay the fines from the tickets that were “taken care of”. I reached out to customer support again and was told that shouldn’t have happened, that my case had been escalated to a manager who would be in contact shortly and was asked to forward all of the information from the attorney. I forwarded everything and awaited a response or contact from the manager. That was the last communication I received from this app. I sent several follow up emails and none of them were ever answered. I never received a phone call from the manager, and ended up paying over $120 in fines and fees for the tickets that this app was supposed to have taken care of. They completely blew me off and had no interest or intention on helping me. Beware that even if you park in the right spot and the operators make a mistake and ticket you, you’re not going to be helped in any way.

By Dang disks

The System was broken at the garage so I had to pay out of pocket and never got refunded.

I parked in a garage I had parked at a few times before using this app, but this time when I went to leave the meter was broken and wouldn’t scan. I tried calling customer service and was on hold for 30 minutes with no answer tried three more times with no luck and needed to leave so I figured I’d photograph everything and get refunded. Paid the $25 for lost ticket and submitted my claim to this app. I get passed around between representatives for months trying to explain the situation and starting over and over with no luck. They credit me $15 and I say no I don’t want credit I don’t use this app more than once a year and they say ok cool we will refund you. Instead I get another new person who says you’ve been credited and I explained yet again no please I don’t want credit. At this point I knew I was never getting my $25 back again and figured this is some weird thing they do. Even though it says if a problem is with their machines you get refunded the cost. Overall the customer service was appalling, the system they use is bugged, and you will never get refund if you have to pay out of your own pocket.

Have a Problem with SpotHero: #1 Rated Parking App? Report Issue

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Why should I report an Issue with SpotHero: #1 Rated Parking App?

  1. Pulling issues faced by users like you is a good way to draw attention of SpotHero: #1 Rated Parking App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SpotHero: #1 Rated Parking App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SpotHero: #1 Rated Parking App.

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