Company Name: Parkmobile USA, Inc.
About: MPLS Parking – Find Parking in Minneapolis
A Smarter Way to Park
Parkmobile
USA, Inc.
The MPLS Parking app, powered by ParkMobile, gives you a smarter way
to park in Minneapolis.
Listed below are our top recommendations on how to get in contact with MPLS Parking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MPLS Parking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Parkmobile USA, Inc.
Contact e-Mail: [email protected]
https://parkmobile.zendesk.com/hc/en-us
https://www.youtube.com/playlist?list=PLkFsfUAHrnUc5jOm9XtjOmmJQt4YTTCyA
https://twitter.com/ParkMobile
https://www.facebook.com/ParkMobile/
Im trying to set up an account and it is telling me that my phone number is already in the system. When I enter my email for instructions to reset my password, I don't receive the email. When I tried to access my account via Apple, it tells me my login is wrong, but until after I have taken the trouble to enter my credit card information. Very frustrating.
by TGard1832
I was trying to reserve future parking for a football game at US Bank stadium since I don’t go downtown often and find the parking situation very stressful. I found a ramp and quickly reserved a spot. I didn’t realize it defaults to the current time which I was obviously NOT downtown yet. I quickly (like within 1 minute) called their customer service line to have them cancel the reservation so I could revise the time to later. The woman on the phone said sure that she would submit the request for refund and then sent me a link to track my request. I have heard NOTHING from them yet and that was over 3 weeks ago. I’ve commented within the request tracker several times and emailed them. Still no response. In the meantime, the charge continues to appear on my credit card statement and it is NOT a small charge given it was event parking at US Bank Stadium. I’m guessing they just collect on people errors and then ignore any requests for cancelations. Very disappointed with the response and lack of service especially since I tried taking care of the issue with 1 minute of making the mistake.
by 1823374
The prior version of this app was wonderful. It was really intuitive and functional. The new version is a disaster. No. It aspires to be a disaster. I can’t get it to ID the parking spot number that starts the process. I’ve deleted the app and reloaded it, spent time on help, prayed to the parking gods and nothing happened. Don’t try to change your default vehicle. That’s expressly forbidden by the app. I’m now back to parking, finding change and fuming at the developers that couldn’t leave well enough alone, test what they did or provide just a little support for us worthless users. But, the icing on the cake is that this is the only app that the city offers. Yay Minneapolis. Yay developers. Please give me a human to help me with this. I promise not to yell no matter how much I want to.
by Mplsparking
I have loved this app. Used it for three years. No problems. As of Aug 15th my saved payment method don’t default in. I add in PayPal. Next day I can’t use PayPal. Only way I can pay is to delete the payment method so it can be added at the time I am parking. Very annoying! I send in a support ticket in Aug 16th. Heard nothing. No updates are available. I have uninstalled and reinstalled. Nothing. Tired of the app. Whatever was added in the latest release needs to be fixed ASAP.
It’s now been a half of a month. No fix. TERRIBLE!!! Can I give a negative rating?
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