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This company is still a sham. Don't park where you see their sign if you plan on being an average person and coming back a few minutes late to your meter. Me and friends wanted to check out one store in the downtown New Orleans area. We didn't know exactly where the store was, so we spent a few extra minutes walking there and back. paid $25 to park for 30 minutes, came back a few minutes after to find their "enforcer" putting a boot on my car. Despite the sign five feet away from my car saying maximum charge for boot was $90, ended up paying $135 for some "flat rate" to compensate for "another car not being able to park there"(despite multiple other spaces being available in the lot). Also left my bank account with 2 weird charges which was very worrying, but thankfully everything came out even. Better to waste your time finding street parking than to waste your time AND money paying $155 to park for 45 minutes and get booted. There are people watching for you to be a minute late back to your car so they can boot it.

Employees should not have to pay to park at the same place they work even at a discounted rate. I never heard of paying to come to work especially at the times we are having now with Covid 19. We don’t even get the same hours of work as before the virus came about. We are already coming to this mall 40-50 miles away so with gas we are spending and parking expenses there goes half our check already and if you are working part time forget it. Somebody needs to change this immediately because I know I’m already looking to go to another mall like Danbury or Trumbull where parking is free. We’ve already lost customers because of it now the mall is starting to lose great workers too.

At the recommendation of my Airbnb I downloaded this app and put $20 in the wallet. Unfortunately, we were not able to use the app due to issues with our car rental. When I called to get it reimbursed the person I spoke with knew absolutely nothing. Each time I asked a question she had to turn and repeat the question to someone else, wait for the answer and then repeat it to me with every question- very poor language skills as well as not being trained well for her position. I ended up emailing the company with the same request and did get a very quick response saying that the money was not refundable in any situation. DO NOT DOWNLOAD THIS APP!