MyFord app not working? crashes or has problems?

MyFord Status

Last Updated on 2021-09-13 by Ford Motor Co.

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

40.0%

Connection

20.0%

Not working

20.0%

Something else

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyFord Problems 😠👌🔥

- Scheduled car to charge without user's knowledge

- App would not let user login on iPhone 7 Plus

- App tries to update and fails

- App not as good as Ford Pass app

- Bug fix not really fixed

1 Reported Issues: 😵🆘🛟🚨📢

BRUCE KAPLON

2022-07-17

Ford Pass When I log on and put my vin number in for my 2020 Ford Fusion Plug in the app says I needed My Ford Mobile app. When I downloaded that app and log in it tell me its been discontinued use Ford Pass. I can't set my value charging from the car only through the My Ford Mobile app which again doesn't work anymore

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Common MyFord Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyFord app on iOS and Android devices. Solve all MyFord app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyFord iPhone Issues and Solutions

MyFord iOS app crashes, not working, errors
MyFord iOS app network issues
MyFord on iOS has black/white screen

MyFord Android App Issues and Solutions

MyFord has errors/crashing/not working
MyFord server network connectivity issues
MyFord has black screen

MyFord iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyFord app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyFord app crashes or not working on Iphone (iOS):

Close and restart the MyFord app on iPhone
Update MyFord app to the Latest Version for iOS
Uninstall and reinstall MyFord iPhone app
Update your iPhone to the latest iOS version

Fix MyFord on iPhone unable to connect to server/internet connection issues::

To resolve MyFord network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyFord black/white screen (blank screen) on iPhone:

Follow the MyFord iOS app troubleshooting guide Here →

MyFord Android App Issues and Solutions

Fix MyFord not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyFord app issues:

Force Stop the MyFord App
1. On android, goto "Settings" » click MyFord app. » click "Force Stop".

Update MyFord to the latest version on PlayStore

Clear MyFord App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyFord app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyFord.

Fix MyFord unable to contact server/ MyFord internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyFord » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyFord » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyFord on android.

Solve MyFord black/white screens issue on Android:

Follow the MyFord android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ford Motor Co., developers of MyFord.

About this app

This version of the this app mobile app is available for Ford C-Max Energi and Fusion Energi Plug-in Hybrids as well as Focus Electric vehicles equipped with embedded modems. this app Mobile allows consumers to manage vehicle functions from a smartphone. Consumers will initially receive this app Mobile free of charge at purchase, and for a fee after the initial 5 year subscription subsides. MyFord will work in combination with the MyFordMobile website to give access to consumers in the method which works best for their lifestyles. Additional information regarding this app Mobile interaction with Ford Vehicles can be found on: ford. com/cmax, ford. com/fusion, ford. com/focus, myfordmobile. com or plugintoford. com.