MyFord app not working? crashes or has problems?

MyFord Status

Last Updated on 2021-09-13 by Ford Motor Co.

I have a problem with MyFord

Are you having issues? Select the issue you are having below and provide feedback to MyFord.

⚠️ Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

50.0%

Not working

25.0%

Something else

25.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyFord Problems 🔥

- Scheduled car to charge without user's knowledge

- App would not let user login on iPhone 7 Plus

- App tries to update and fails

- App not as good as Ford Pass app

- Bug fix not really fixed

📋 1 Reported Issues:

BRUCE KAPLON 2022-07-17

Ford Pass When I log on and put my vin number in for my 2020 Ford Fusion Plug in the app says I needed My Ford Mobile app. When I downloaded that app and log in it tell me its been discontinued use Ford Pass. I can't set my value charging from the car only through the My Ford Mobile app which again doesn't work anymore

Showing 1-1 of 1 reported issues:

Have a Problem with MyFord Mobile? Report Issue

Common MyFord Problems & Solutions. Troubleshooting Guide

Table of Contents:

MyFord iPhone Issues and Solutions

MyFord iOS app crashes, not working, errors
MyFord iOS app network issues
MyFord on iOS has black/white screen

MyFord Android App Issues and Solutions

MyFord has errors/crashing/not working
MyFord server network connectivity issues
MyFord has black screen

⚠️ Troubleshoot | Fix Now in One Click

MyFord iPhone Issues and Solutions

How to fix MyFord app crashes or not working on Iphone (iOS):

Close and restart the MyFord app on iPhone
Update MyFord app to the Latest Version for iOS
Uninstall and reinstall MyFord iPhone app
Update your iPhone to the latest iOS version

Fix MyFord on iPhone unable to connect to server/internet connection issues::

To resolve MyFord network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

MyFord Android App Issues and Solutions

Fix MyFord not working on Android, crashes, errors or is unresponsive:

Force Stop the MyFord App
1. On android, goto Settings » MyFord » click [Force Stop]

Update MyFord to the latest version on PlayStore

Clear MyFord App Cache and Data:
1. On android, goto Settings » Apps » MyFord » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MyFord.

Fix MyFord unable to contact server/ MyFord internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click MyFord » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MyFord » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyFord