DriveOnWeb app not working? crashes or has problems?

DriveOnWeb Status

Last Updated on 2021-10-15 by abilis GmbH

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7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Not working

37.5%

Account

25.0%

Something else

12.5%

problems reported in the last 24 hours

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1 Reported Issues: 😵🆘🛟🚨📢

Anirudh Malhotra

2022-04-19

word documents files are deleting automatically. how to stop them and restore them.

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Common DriveOnWeb Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DriveOnWeb app on iOS and Android devices. Solve all DriveOnWeb app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DriveOnWeb iPhone Issues and Solutions

DriveOnWeb iOS app crashes, not working, errors
DriveOnWeb iOS app network issues
DriveOnWeb on iOS has black/white screen

DriveOnWeb Android App Issues and Solutions

DriveOnWeb has errors/crashing/not working
DriveOnWeb server network connectivity issues
DriveOnWeb has black screen

DriveOnWeb iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DriveOnWeb app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DriveOnWeb app crashes or not working on Iphone (iOS):

Close and restart the DriveOnWeb app on iPhone
Update DriveOnWeb app to the Latest Version for iOS
Uninstall and reinstall DriveOnWeb iPhone app
Update your iPhone to the latest iOS version

Fix DriveOnWeb on iPhone unable to connect to server/internet connection issues::

To resolve DriveOnWeb network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DriveOnWeb black/white screen (blank screen) on iPhone:

Follow the DriveOnWeb iOS app troubleshooting guide Here →

DriveOnWeb Android App Issues and Solutions

Fix DriveOnWeb not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DriveOnWeb app issues:

Force Stop the DriveOnWeb App
1. On android, goto "Settings" » click DriveOnWeb app. » click "Force Stop".

Update DriveOnWeb to the latest version on PlayStore

Clear DriveOnWeb App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DriveOnWeb app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DriveOnWeb.

Fix DriveOnWeb unable to contact server/ DriveOnWeb internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DriveOnWeb » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DriveOnWeb » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DriveOnWeb on android.

Solve DriveOnWeb black/white screens issue on Android:

Follow the DriveOnWeb android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at abilis GmbH, developers of DriveOnWeb.

About this app

this app is a secure German cloud storage for backups, file transfer, file sharing, online collaboration and more. It is hosted on highly modern servers in Germany.