RaceJoy app not working? crashes or has problems?

RaceJoy Status

Published by on 2023-09-27

RaceJoy is created specifically for running, cycling and triathlon events with a
focus on the participant and spectator experience. Features vary by event and
include live phone tracking, progress alerts, results, race information, photos,
Send-a-Cheer and much more! There are two distinct experiences in
RaceJoy: -Featured Events -Training Days Featured Events (shown with the Event
Logo): These are events that have contracte.


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Common dislikes about RaceJoy app

- App has too many link buttons and graphics that make it difficult to navigate

- Start and stop buttons are too small and not intuitive to find

- Pop-up banners asking for sign-ups or donations can be annoying

- App does not always trace progress on the map

- Can have a large margin of error in timing races

- Includes ads during races.



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Common RaceJoy Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TriPerta LLC, developers of RaceJoy.


Verified email  

Contact e-Mail: [email protected]


60.87% Contact Match

Developer: RUNSIGNUP, INC.

E-Mail: [email protected]

Website: Visit RaceJoy Website

58.82% Contact Match

Developer: Stefan Kracht

E-Mail: [email protected]

Website: Visit Stefan Kracht Website



About this app

Features are free and provided by the event or sponsor(s). -NearMe alerts (spectators and waiting relay teams get an alert when a participant is drawing near). -MeetUp tool for seeing where you are in relation to a participant. -Automatic Progress Postings to Twitter (with your approval, of course! ). -Scored Race Results within moments of crossing the finish line. -Essential race information like schedules, FAQs, race news, and more. -Optional Tracking with Progress Alerts: Some events offer BIBTAG tracking in addition to PhoneTrak.  If you would like a race to offer the full featured experience with official race progress alerts and results, please let the race director know about this app. this app’s live phone tracking feature is ONLY activated during the hours of the event.  Features vary by event and include live phone tracking, progress alerts, results, race information, photos, Send-a-Cheer and much more!  Based on our privacy policy you must setup a special tracking ID (PIN) with profile name and provide that to friends and family tracking you on your Training Days.  This area enables athletes to have their friends and family track their progress live on a map and send motivational cheers during long training runs or rides.  If you have had any issues, or have feedback or ideas, please help us to improve the experience by contacting us at support@this app. com. this app is created by a small family business and is dedicated to changing the race experience.  All PhoneTrak features are available in Training Days, along with special motivational cheers to help you through those tough moments.  When using Training Days, the athlete turns on/off tracking as needed.  this app is created specifically for running, cycling and triathlon events with a focus on the participant and spectator experience.  For these events there is no need to carry your phone as this is based on the participant’s BIB/chip as they cross over timing points on the course.  Training Days is a free always available area for your long training days.  These are events that have contracted with this app to provide a premium experience for participants and spectators.  You may disable this under settings at anytime during the event to conserve battery life if needed.  Please share your experience in RaceJoy store to encourage others to try it out.  Use of this GPS technology running in the background can dramatically decrease battery life.  We hope you enjoy using this app! 



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