FNBA Mobile Banking Reviews

FNBA Reviews

Published by on 2026-04-10

🏷️ About: Using the FNBApp, First National Bank Alaska’s free* mobile banking app, you can manage your money anytime, anywhere from your iPhone or iPad. Mobile banking transmissions are protected by robust security features to prevent unauthorized access.


       


Is FNBA Safe to Use?

We Investigate the app owner's website (Fnbalaska.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 1,985 combined software reviews.

Is FNBA Safe?
FNBA Mobile Banking does not appear safe based on available data.
0/100

  Safety Analysis »»

Is FNBA Legit?
FNBA Mobile Banking does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Update won’t work

App says I have to update, when I try it says I need a new operating system, or I can down load an older version
When I try
Just the circle of death
Wants to update
Needs newer operating system
Can down load older one to work
Wants to update
Needs newer operating system
Can down load older one to work
Wants to update.
ETC,ETC

Stop opening

I have used FNBA for years but now all of a sudden it will not open I hit the icon and it just flashes real quick and won’t open, I’ve reloaded FNBA to see if that would fix it and it did not

Unable to open

FNBA made banking so easy for me because I rarely am able to leave home. After the last update FNBA won’t even open so it’s basically useless. I hope it gets fixed very soon! I miss it!

Can’t Open Latest Update

Update: FNBA developer does not appear to monitor these reviews. I called customer service and they asked a bunch of questions about my experience and are passing info to developers. Would suggest you all do the same.

Downloaded to my IPad and it opens fine. Downloaded to my iPhone and it won’t open. FNBA developer link is also broken. Error 404. Please fix this.

10-12 years behind

FNBAK is possibly the least pleasurable banking experience one can have. Their apps, online banking, basically anything that requires digital access is abysmal. Their tech help fairly clueless, branch staff even more clueless. If not for the captive audience of Alaskans having few choices, this bank would have folded instantly. Incredibly clunky apps, ridiculously poor and annoying “security features” generally incompetent staff throughout. If you have another option, take it and avoid this banking embarrassment. Everything about FNBAK online banking is about 10-12 years behind the times, at your peril and frustration, best avoided if possible.

Missing Features

Please allow us to see the Zelle description. What is the point of allowing us to optionally input a description when there’s no way of viewing it? Not on FNBA . Not on the website. Where? What’s the point of it?

Please also allow us to change whether we want dark or light theme and not automatically just choose it based on the system theme.

Allow us to use Face ID instead of having to input the password every time we want to use Zelle. If we can login to the account with Face ID, we shouldn’t have to type in our password over and over again just to send Zelle.

Login

Recently I I have had to login twice to get to my accounts page. I type in my password and it tells me that it’s wrong even though I can see it is correct so I type it in again and it accepts it. I also had a loan account and to pay principal only I had to use my pc because there is no way to do that with FNBA. Also never make your final payoff balance using FNBA . It may tell you the final payoff balance but by the time it gets posted you will owe more

Face ID

Face ID does not work with the new version. It has a pop up that disappears quickly so it requires trying again to realize you need to go to Face ID to activate an option that is not available. Doesn’t appear on Apple.

No Zelle

Downloaded and updated to the latest app version but there’s still no Zelle available. What’s going on ?

Not working

After my last iOS update a few days ago my app fails to load and closes. I would’ve expected an update after the latest iOS release but nothing yet

Update: it was nice to receive a response!

Help!

I’ve been using FNBA for a few years now. As soon as I had downloaded it, I had set up alerts for my accounts to notify me when my balance was either above or below a certain amount. And now when I went to remove the perceive ones and put new amounts, it will not allow me to at all... I type in all sorts of crazy amounts and the “save” button, will not POP up for me to click it with my finger...This is quiet frustrating because that’s the only way I’ve been able to keep track of what is taken in and out of my account.

Latest update

Updated my FNB app with the newest update and now I can’t open FNBA . Love FNB. Used them for years and have used the spot since it was first put out. Would like to continue....but kinda hard when can’t open it.

Slow notifications

Very slow notifications regarding mobile deposits!

Latest update

The latest update doesn't work, I try to logon to the site and it says I need to update, try to open the update and it goes back to "need to update" Love this site and this app folks tho!

Easy and fast

Thank you for providing this service .

Great Bank

FNBA has made banking so easy, I would recommend it to anyone 👍👍

Works well for me

Thank you for the imorovements.

Problem

After years of using FNBA, it won’t load on my iPhone or iPad. Just stays on the start up screen.
When I contacted this app, they said no one else has reported any problems.
Wish someone would the problem, it happened after the last update.
I would have given a 5 star rating before this happened. Please fix it.

Eye Cue, Inc.

FNBA is a great way to take care of multiple transactions quickly, easily and safely!

Good app

Simple & easy to use



Is FNBA Safe? 🙏

FNBA Mobile Banking does not appear safe based on available data. JustUseApp Safety Score for FNBA is 0/100.
This assessment is based on our NLP analysis of 1,985 user reviews. Combined with the app store average rating of 4.7/5.


Is FNBA Legit? 💯

FNBA Mobile Banking does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for FNBA is 0/100 .
This conclusion is based on analysis of 1,985 user reviews.




How was your experience with FNBA Mobile Banking? Post a Review




Features

Using the FNBApp, First National Bank Alaska’s free* mobile banking app, you can manage your money anytime, anywhere from your iPhone or iPad.

For more information about Alaska's largest locally-owned bank and access to efficient and secure online banking services visit email [email protected], or call 777-4FNB (4362) from Anchorage/Eagle River, or 1-800-856-4FNB (4362) from other communities/Canada.

Internet access permissions are necessary for the app to connect with First National Bank Alaska’s mobile banking.

• Find First National branch locations using your current location or enter the zip code or address of the area you wish to search.

• Alaskan-owned and operated since 1922, First National proudly meets the financial needs of Alaskans with ATMs and branches in 18 communities throughout the state.

  Contact Support
Developer:
First National Bank Alaska