VITAS Healthcare app not working? crashes or has problems?

VITAS Healthcare Status

Last Updated on 2024-10-29 by Vitas Healthcare Corporation

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Common VITAS Healthcare Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VITAS Healthcare app on iOS and Android devices. Solve all VITAS Healthcare app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VITAS Healthcare iPhone Issues and Solutions

VITAS Healthcare iOS app crashes, not working, errors
VITAS Healthcare iOS app network issues
VITAS Healthcare on iOS has black/white screen

VITAS Healthcare Android App Issues and Solutions

VITAS Healthcare has errors/crashing/not working
VITAS Healthcare server network connectivity issues
VITAS Healthcare has black screen

VITAS Healthcare iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VITAS Healthcare app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VITAS Healthcare app crashes or not working on Iphone (iOS):

Close and restart the VITAS Healthcare app on iPhone
Update VITAS Healthcare app to the Latest Version for iOS
Uninstall and reinstall VITAS Healthcare iPhone app
Update your iPhone to the latest iOS version

Fix VITAS Healthcare on iPhone unable to connect to server/internet connection issues::

To resolve VITAS Healthcare network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VITAS Healthcare black/white screen (blank screen) on iPhone:

Follow the VITAS Healthcare iOS app troubleshooting guide Here →

VITAS Healthcare Android App Issues and Solutions

Fix VITAS Healthcare not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VITAS Healthcare app issues:

Force Stop the VITAS Healthcare App
1. On android, goto "Settings" » click VITAS Healthcare app. » click "Force Stop".

Update VITAS Healthcare to the latest version on PlayStore

Clear VITAS Healthcare App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VITAS Healthcare app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VITAS Healthcare.

Fix VITAS Healthcare unable to contact server/ VITAS Healthcare internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VITAS Healthcare » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VITAS Healthcare » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VITAS Healthcare on android.

Solve VITAS Healthcare black/white screens issue on Android:

Follow the VITAS Healthcare android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vitas Healthcare Corporation, developers of VITAS Healthcare.

About this app

Determine hospice eligibility at a glance with color-coded, disease-specific guidelines, palliative performance scale & referral by face sheet upload. Start by personalizing your role-based profile: physician; advanced practice provider; nurse (RN/LPN/LVN); case manager; social worker; healthcare administrator; PT/OT/RD/RT/SLP, or VITAS employee. Determine your patient's hospice eligibility at a glance with color-coded, disease-specific hospice eligibility guidelines and functional assessment tools. VITAS® Healthcare, the nation’s leading provider of end-of-life care, offers easy-to-use hospice resources for clinicians. Refer patients quickly and seamlessly to VITAS via face sheet capture or form submission from your device. ● Explore and register for VITAS webinars on end-of-life care topics (earn CE/CME credit for some roles and in some states) and receive in-app reminders and calendar updates. and confidently via VITASHealthcare to VITAS professionals in 14 states and the District of Columbia.