Norton Healthcare app not working? crashes or has problems?

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Published by Norton Healthcare on 2023-12-19

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Reported Issues: 1 Comments

By Barbara Robinson 10 months ago

When trying to open the norton healthcare app it doesn't load it keeps timing out.

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Common Norton Healthcare Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Norton Healthcare app on iOS and Android devices. Solve all Norton Healthcare app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Norton Healthcare iPhone Issues and Solutions

Norton Healthcare iOS app crashes, not working, errors
Norton Healthcare iOS app network issues
Norton Healthcare on iOS has black/white screen

Norton Healthcare Android App Issues and Solutions

Norton Healthcare has errors/crashing/not working
Norton Healthcare server network connectivity issues
Norton Healthcare has black screen

Norton Healthcare iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Norton Healthcare app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Norton Healthcare app crashes or not working on Iphone (iOS):

Close and restart the Norton Healthcare app on iPhone
Update Norton Healthcare app to the Latest Version for iOS
Uninstall and reinstall Norton Healthcare iPhone app
Update your iPhone to the latest iOS version

Fix Norton Healthcare on iPhone unable to connect to server/internet connection issues::

To resolve Norton Healthcare network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Norton Healthcare black/white screen (blank screen) on iPhone:

Follow the Norton Healthcare iOS app troubleshooting guide Here →

Norton Healthcare Android App Issues and Solutions

Fix Norton Healthcare not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Norton Healthcare app issues:

Force Stop the Norton Healthcare App
1. On android, goto "Settings" » click Norton Healthcare app. » click "Force Stop".

Update Norton Healthcare to the latest version on PlayStore

Clear Norton Healthcare App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Norton Healthcare app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Norton Healthcare.

Fix Norton Healthcare unable to contact server/ Norton Healthcare internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Norton Healthcare » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Norton Healthcare » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Norton Healthcare on android.

Solve Norton Healthcare black/white screens issue on Android:

Follow the Norton Healthcare android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Norton Healthcare, developers of Norton Healthcare.

100% Contact Match

Developer: Norton Healthcare

E-Mail: [email protected]

Website: Visit Norton Healthcare Website

82.93% Contact Match

Developer: Healthx, Inc.

E-Mail: [email protected]

Website: Visit Healthx, Inc. Website

About this app

The Norton Healthcare Mobile app offers convenient care access, health management, nutrition tracking, system updates and more at your fingertips.