Sick app not working? crashes or has problems?

Sick Status

Published by Curogram Inc.

Sick.org Convenient HIPAA compliant medical communication Sick is the premier
medical app to help you communicate with your medical providers, labs,
pharmacies, etc.

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Common dislikes about Sick app

- The delivery service can be delayed or inefficient, causing inconvenience for users.

- The app can be sensitive and redirect users to the App Store unnecessarily.

- The app's website and application functionality can be confusing and lead to a cycle of downloading and scheduling.

- Some users have experienced difficulty getting in touch with customer service or receiving all of their ordered tests.

Have a Problem with Sick: Healthcare delivered? Report Issue

Common Sick Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sick app on iOS and Android devices. Solve all Sick app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sick iPhone Issues and Solutions

Sick iOS app crashes, not working, errors
Sick iOS app network issues
Sick on iOS has black/white screen

Sick Android App Issues and Solutions

Sick has errors/crashing/not working
Sick server network connectivity issues
Sick has black screen

Sick iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sick app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sick app crashes or not working on Iphone (iOS):

Close and restart the Sick app on iPhone
Update Sick app to the Latest Version for iOS
Uninstall and reinstall Sick iPhone app
Update your iPhone to the latest iOS version

Fix Sick on iPhone unable to connect to server/internet connection issues::

To resolve Sick network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sick black/white screen (blank screen) on iPhone:

Follow the Sick iOS app troubleshooting guide Here →

Sick Android App Issues and Solutions

Fix Sick not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sick app issues:

Force Stop the Sick App
1. On android, goto "Settings" » click Sick app. » click "Force Stop".

Update Sick to the latest version on PlayStore

Clear Sick App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sick app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sick.

Fix Sick unable to contact server/ Sick internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sick » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sick » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sick on android.

Solve Sick black/white screens issue on Android:

Follow the Sick android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Curogram Inc., developers of Sick.

25% Contact Match

Developer: Curogram Inc.

E-Mail: [email protected]

Website: Visit Sick Website

About this app

this app is the premier medical app to help you communicate with your medical providers, labs, pharmacies, etc. this app is a completely secure and HIPAA-compliant app, protecting your private health information with state-of-the-art encryption. As a leading medical app for patients, this app also includes 24/7 Concierge services. You can send secure messages and receive support and information when it's convenient for you. Your health needs don't follow business hours. Now you don't have to wait for your doctor's office to open to get help.